Gauravk

Its been a month now and we have seen 75% drop in our subscription renewal income for this one single bug alone. HEIGHTS OF BEING IRRESPONSIBILE, NON-SUPPORTIVE, NON-COOPERATIVE and not understanding customers pain. Any date announced for 4.6 release yet..............?

Goodness is always welcome as far as previous functionality doesn't get affected. I am seriously disappointed with IPS rolling out 4.5 with such a serious bug in subscriptions. Where members with expired subscription are "ONLY" forced to renew the same or just seeing the expired message instead of seeing all other subscription "SELECT" button like before. Our 90% members start with monthly subscription and then either upgrade or switch to Annual plan once monthly subscription get expired. Hope you and your team has seen the loom video I shared with Marc from IPS support. I really appreciate if you can provide an immediate patch for this bug or roll out 4.6 early by today. I'm happy to pay additional charges if it helps to expedite, to fix this bug on priority as it impact our business very much.