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Did something change with Digest Emails yesterday?


KT Walrus

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Posted

This is how digest emails looked on Saturday and now on Sunday:

IMG_0320.thumb.PNG.dc1bde166833da135debaa5f2d953c9c.PNGIMG_0321.thumb.PNG.b26cb62193890385140cb7ed5aff4bb1.PNG

 

The font-size is incredibly small for me to read on my iPhone now. Something must have changed recently and it is a step backwards. 

Could you change the template so Digest emails are easier to read on the iPhone? Specifically, showing the photos in a column all by themselves is not good for small screens. The text should span the entire width of the screen and large enough to see. See this Twitter email that I get which doesn't waste so much space for the main text:

1964753896_TerryMcLaurinTweetedGETPAIDBRO!.thumb.png.59f6c6751fb3874699588d77c9eb8e4c.png

 

 

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Posted

I'm not aware of any changes that would have done this.

I think the quotes in the posts have caused the iPhone to reduce the size of the font so it can fit more on screen.

Posted
17 hours ago, KT Walrus said:

This is how digest emails looked on Saturday and now on Sunday:

IMG_0320.thumb.PNG.dc1bde166833da135debaa5f2d953c9c.PNGIMG_0321.thumb.PNG.b26cb62193890385140cb7ed5aff4bb1.PNG

 

The font-size is incredibly small for me to read on my iPhone now. Something must have changed recently and it is a step backwards. 

Could you change the template so Digest emails are easier to read on the iPhone? Specifically, showing the photos in a column all by themselves is not good for small screens. The text should span the entire width of the screen and large enough to see. See this Twitter email that I get which doesn't waste so much space for the main text:

1964753896_TerryMcLaurinTweetedGETPAIDBRO!.thumb.png.59f6c6751fb3874699588d77c9eb8e4c.png

 

 

Is it possible an update to iOS or your mail app on your device caused this?

Posted
5 hours ago, Matt said:

I'm not aware of any changes that would have done this.

I think the quotes in the posts have caused the iPhone to reduce the size of the font so it can fit more on screen.

On desktop, the new email shows as full screen, while the previous digest email was centered and fixed width.

Before:

177569906_ScreenShot2019-12-10at3_21_13PM.thumb.png.0869397c2579bc911358de9667fe4843.png

After:

1438195537_ScreenShot2019-12-10at3_20_27PM.thumb.png.3b526401b7b881238c73828e50e7e34d.png

Someone might have changed an email template at IPS?

Posted
20 hours ago, KT Walrus said:

On desktop, the new email shows as full screen, while the previous digest email was centered and fixed width.

Before:

177569906_ScreenShot2019-12-10at3_21_13PM.thumb.png.0869397c2579bc911358de9667fe4843.png

After:

1438195537_ScreenShot2019-12-10at3_20_27PM.thumb.png.3b526401b7b881238c73828e50e7e34d.png

Someone might have changed an email template at IPS?

You're showing two different types of content in your examples - a single entry, and then quoted text. I think @Matt is correct that specific content in that email is causing it to push out the margins.

That being said, is there anything in the MailChimp template that can force the width to a maximum size? I know with email templates it's really tricky and can take forever to troubleshoot something like this only to find that because of Outlook or another mail client's lack of CSS support, you cannot compensate for things like this.

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