Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
BuffaloR Posted October 10, 2019 Posted October 10, 2019 I purchased a self-hosting Invision license yesterday and installed it on my current server. I then went to transfer my database from vBulletin to Invision, but my host won't allow it because it is over 1GB. Now I'm wishing I just signed up for the Cloud option with Invision. I contacted Invision because I figured they could just deactivate my self-hosted license and move me over to Cloud. But they said because I downloaded the software, they cant switch me from self-hosted to Cloud, unless I wanted to just waste the $300 I spent yesterday. Disappointing. Long story short - any suggestions for a host who allows transfers of databases over 1GB and does not charge over $150 per month?
AlexWright Posted October 11, 2019 Posted October 11, 2019 You could convert on localhost, then gzip the converted database for upload, depending on how large it is. I suggest XAMPP or something similar for that. Alternatively, a quick Virtual Private Server from any number of hosts should be able to do it.
Chris027 Posted October 11, 2019 Posted October 11, 2019 2 hours ago, BuffaloR said: I purchased a self-hosting Invision license yesterday and installed it on my current server. I then went to transfer my database from vBulletin to Invision, but my host won't allow it because it is over 1GB. Now I'm wishing I just signed up for the Cloud option with Invision. I contacted Invision because I figured they could just deactivate my self-hosted license and move me over to Cloud. But they said because I downloaded the software, they cant switch me from self-hosted to Cloud, unless I wanted to just waste the $300 I spent yesterday. Disappointing. Long story short - any suggestions for a host who allows transfers of databases over 1GB and does not charge over $150 per month? You’ll want to get off that host because this will only be a problem again and again down the road. I use Holistic Solutions. Best support ever and inexpensive options. They've helped me out of many jams over the last 10 years.
AlexJ Posted October 11, 2019 Posted October 11, 2019 3 hours ago, BuffaloR said: Long story short - any suggestions for a host who allows transfers of databases over 1GB and does not charge over $150 per month? 150$ is just ridiculous charging for 1Gb unless it's managed and top notch service but even that's crazy high. IPS doesn't allow hosting discussion but i can suggest some in PM.
Management Lindy Posted October 11, 2019 Management Posted October 11, 2019 I'm very sorry for any confusion and frustration. In cases such as this, we will in fact generally apply your purchase as an account credit towards our cloud platform. If you would still like to do so, I will personally assist. Once again, my apologies.
Joel R Posted October 11, 2019 Posted October 11, 2019 Hi @BuffaloR I hope the above responses help. I've flagged this support topic for reference by IPS Support who can help you further in the Client Area. Welcome to Invision Community 😀.
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