nylyon Posted September 9, 2019 Share Posted September 9, 2019 I have a member who is inactive and their email address is no longer valid. I would like to remove them from following topics and forums, but am not able to do so. They had signed up with FaceBook and that connection is no longer valid and I am not able to log in as them from the ACP. How can I remove them from following without deleting their account? Link to comment Share on other sites More sharing options...
Adriano Faria Posted September 9, 2019 Share Posted September 9, 2019 This is one of the features of this pluign: On ACP: On Manage Followed Content (front end): EDIT: Yes, or editing the profile on ACP to disable all email notifications, as @Pete T said. Link to comment Share on other sites More sharing options...
Pete T Posted September 9, 2019 Share Posted September 9, 2019 6 minutes ago, nylyon said: I have a member who is inactive and their email address is no longer valid. I would like to remove them from following topics and forums, but am not able to do so. They had signed up with FaceBook and that connection is no longer valid and I am not able to log in as them from the ACP. How can I remove them from following without deleting their account? If email try stop go into account charge the notification settings and should help. Link to comment Share on other sites More sharing options...
nylyon Posted September 9, 2019 Author Share Posted September 9, 2019 Hi Pete and Adriano! I think Adriano's plugin may be the answer for me, going to give that a shot. I had tried to change the notification preferences but that didn't change if the member was receiving a daily notice in email for followed content. I appreciate the responses and both of your efforts! Link to comment Share on other sites More sharing options...
bfarber Posted September 9, 2019 Share Posted September 9, 2019 Using the built in tools, you would need to log in to the member's account, visit the Manage Followed Content page, and unfollow everything (or change the follow type to "no email"). Link to comment Share on other sites More sharing options...
nylyon Posted September 9, 2019 Author Share Posted September 9, 2019 The issue is that this member signed up via Facebook and must have deleted his facebook account. When I went to sign in as the member, I was brought to a login screen not the members account. Link to comment Share on other sites More sharing options...
bfarber Posted September 10, 2019 Share Posted September 10, 2019 Were you signed in to the front end and the AdminCP as the same user? If not, when you attempt to sign in as a user you will be taken to the login form (where you are expected to enter your AdminCP credentials). Link to comment Share on other sites More sharing options...
nylyon Posted September 10, 2019 Author Share Posted September 10, 2019 I didn't realize that, I like Adriano's way far better though, seems to me that admins in the ACP should be able to remove the member from following topics. This is helpful when they leave and cite the forum as spam. Link to comment Share on other sites More sharing options...
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