Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted September 9, 20195 yr I have a member who is inactive and their email address is no longer valid. I would like to remove them from following topics and forums, but am not able to do so. They had signed up with FaceBook and that connection is no longer valid and I am not able to log in as them from the ACP. How can I remove them from following without deleting their account?
September 9, 20195 yr This is one of the features of this pluign: On ACP: On Manage Followed Content (front end): EDIT: Yes, or editing the profile on ACP to disable all email notifications, as @Pete T said.
September 9, 20195 yr 6 minutes ago, nylyon said: I have a member who is inactive and their email address is no longer valid. I would like to remove them from following topics and forums, but am not able to do so. They had signed up with FaceBook and that connection is no longer valid and I am not able to log in as them from the ACP. How can I remove them from following without deleting their account? If email try stop go into account charge the notification settings and should help.
September 9, 20195 yr Author Hi Pete and Adriano! I think Adriano's plugin may be the answer for me, going to give that a shot. I had tried to change the notification preferences but that didn't change if the member was receiving a daily notice in email for followed content. I appreciate the responses and both of your efforts!
September 9, 20195 yr Using the built in tools, you would need to log in to the member's account, visit the Manage Followed Content page, and unfollow everything (or change the follow type to "no email").
September 9, 20195 yr Author The issue is that this member signed up via Facebook and must have deleted his facebook account. When I went to sign in as the member, I was brought to a login screen not the members account.
September 10, 20195 yr Were you signed in to the front end and the AdminCP as the same user? If not, when you attempt to sign in as a user you will be taken to the login form (where you are expected to enter your AdminCP credentials).
September 10, 20195 yr Author I didn't realize that, I like Adriano's way far better though, seems to me that admins in the ACP should be able to remove the member from following topics. This is helpful when they leave and cite the forum as spam.
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