Steve Bullman Posted July 16, 2019 Share Posted July 16, 2019 Hi guys I have an odd problem on my site. Default avatars have disappeared. This seemed to be the default IPS ones as far as I can tell. I have had my developer look into it as initially we believed it to me an AWS issue. The avatars in question all have a structure like this F_member_56164.png However it hasn't seemed to effect all of them. Some are still showing. Any ideas why this would be happening? This started 3 days ago and to my knowledge no changes have been made on the site in that time that could effect this. Link to comment Share on other sites More sharing options...
Joel R Posted July 16, 2019 Share Posted July 16, 2019 Are you using Name 2 Avatar by @CodingJungle? If not, send in a support ticket. Link to comment Share on other sites More sharing options...
Steve Bullman Posted July 16, 2019 Author Share Posted July 16, 2019 nope not using that plug in. Have sent in a support ticket also. Sometimes quicker to get an answer here though. Link to comment Share on other sites More sharing options...
CodingJungle Posted July 16, 2019 Share Posted July 16, 2019 they kinda look like they are there, just flattened. they switched to svg for default avatars a couple versions ago, i wonder if you have a css conflict? Link to comment Share on other sites More sharing options...
bfarber Posted July 16, 2019 Share Posted July 16, 2019 We no longer generate default letter profile photos - we use SVG and output specific HTML at run time. So, to that end, there shouldn't be any files on disk and the upgrade routine (or a post-upgrade background task, more specifically) should be deleting the files on disk. I would double check on the default theme, but otherwise we'll look via the ticket. Link to comment Share on other sites More sharing options...
Steve Bullman Posted July 16, 2019 Author Share Posted July 16, 2019 Yeah just had a reply on the ticket thanks @bfarber and looks like an IPS upgrade will hopefully fix this. 8 minutes ago, Steve Bullman said: nope not using that plug in. Have sent in a support ticket also. Sometimes quicker to get an answer here though. @Joel R seems I was wrong on this occassion 🙂 Link to comment Share on other sites More sharing options...
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