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Update failed...


PA-Woodchuck

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Posted

Tried to do the update yesterday (3-15-19) and got this issue "We're sorry, this web site is unavailable while an update is in progress. " and still present today. My site is located on the IPS servers.

 

thanks

Posted
26 minutes ago, PA-Woodchuck said:

Tried to do the update yesterday (3-15-19) and got this issue "We're sorry, this web site is unavailable while an update is in progress. " and still present today. My site is located on the IPS servers.

 

thanks

You must write a ticket..-

Posted
49 minutes ago, Kjell Iver Johansen said:

You must write a ticket..-

As indicated :)

If the site is Cloud then you need to put in a ticket to see why its not been upgraded/stuck halfway etc.

Posted

Visit (yoursite.com)/admin/upgrade/ and login to the upgrader to see if you can complete it. Based on your description I'm not clear if you actually ran the upgrade process, or ran into an issue with the autoupgrader.

  • 2 weeks later...
Posted

I have the same issue, and upon going to /admin/upgrade/ it says 'there are no applications to upgrade' and gives the button "EXIT UPGRADER".

Upon clicking that button, it takes me to the "UPDATE IN PROGRESS" screen (with the option of "TRY AGAIN"), but am unable to recover my site.

Help?!

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