Jibeji Posted November 1, 2018 Share Posted November 1, 2018 Hello, I try to set up reputation, I've never used that. It is enabled in the admin CP, no group is excluded (except thos who have not replied the signup email), but the icon does not show. Did I miss something ? Link to comment Share on other sites More sharing options...
Nathan Explosion Posted November 1, 2018 Share Posted November 1, 2018 A full screenshot instead of a snip gives a better view of the settings.... Is that your own post that you are viewing, or someone else? There is a setting right below the one you provided above: " Members can react to their own content?" There are other settings at the user group level too. Link to comment Share on other sites More sharing options...
Jibeji Posted November 1, 2018 Author Share Posted November 1, 2018 Sorry, here are the full screenshots. Whatever the posts I am viewing, nothing is shown. Edit: Edit: a new tab (leaderboard) appears in the menu Link to comment Share on other sites More sharing options...
Mark H Posted November 1, 2018 Share Posted November 1, 2018 As Nathan mentioned, there is also a Group setting which is involved. Edit a Group that you want to be able to view reputation. Check the Social sub-tab -> Reactions section -> make sure that the setting "Can view who reacted?" is enabled. As well, if you want that Group to be able to use Reactions, make sure there is a non-zero value in the setting above it, or that "Unlimited" is selected. Link to comment Share on other sites More sharing options...
Jibeji Posted November 1, 2018 Author Share Posted November 1, 2018 Thank you Nathan and Mark !! Link to comment Share on other sites More sharing options...
prisonchatuk Posted December 4, 2018 Share Posted December 4, 2018 I have followed the instructions here on my forum, yet when I click on the heart to like something I'm getting the message 'sorry there was a problem reacting to this content" any advice please? Link to comment Share on other sites More sharing options...
Mark H Posted December 4, 2018 Share Posted December 4, 2018 Check the settings I mentioned, especially the one for "number of reactions per day". It must be either checked as Unlimited, or have a non-zero value in the field. If those are set correctly and it's still not working, please file a ticket to support and we'll be glad to assist. Link to comment Share on other sites More sharing options...
prisonchatuk Posted December 4, 2018 Share Posted December 4, 2018 Thanks for your reply, number of reactions a day is checked as unlimited, I will open a ticket. Thank you. Link to comment Share on other sites More sharing options...
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