Two Members With Same Name

[Bill Edwards]

Dear All

I didn't think it was possible, but we now have TWO members using the SAME display name.

The second registered during "Checkout" - purchasing one of our subscriber packages.

How has this happened? How do I stop it? 

Many thanks

Bill

[AndyF]

Are they actually the same though ? You can use other characters to 'cheat' , look at this:

Andy

Αndy

Those are not the same, the first letter is actually different. Use your browsers 'find' to find my name in this page, you will not get it to pick up the second one.

Can you copy/paste the names you allow them to use ? I'm assuming its display not user name yes ?

Another clue here view their profiles on the front end, look at the URL's for each, are they different in that they have odd characters perhaps in them ?

[Bill Edwards]

I deleted the new one having refunded his subscription so I a no longer able compare the two.

The email I got informing me of the second member showed:

Quote

Display Name: G* S* Email Address: G***@gmail.com IP Address: 00.000.00.00 Gender: Male Your Interest: 0,1 Other:   core_pmember_id: 14724

I've never seen that last line before which makes me think the names WERE identical.

[Kjell Iver Johansen]

41 minutes ago, Bill Edwards said:

The email I got informing me of the second member showed:

Quote

(Not sure if it is wise to expose names, emails and Ip like that.. At least I would not like it myselve)..

[Bill Edwards]

2 hours ago, Kjell Iver Johansen said:

(Not sure if it is wise to expose names, emails and Ip like that.. At least I would not like it myselve)..

Many thanks - point taken and post edited to remove personal details.

[bfarber]

It should not be possible to create two accounts with the exact same name, though it is relatively trivial to use special unicode characters to create accounts that appear to have the same name (when the string sequence in the database is not, in fact, identical).

If you can reproduce any issues please feel free to submit a ticket and we'll be happy to take a look.