HTTP ERROR 500

[Danny Prescott]

https://anzusgaming.invisionzone.com/

This is my forum, I was installing the group-collaboration demo on the forums and now it seems to be down. Is there anyway to revert it? I can't give on the admin panel or anything ?

[Adlago]

This work

https://anzusgaming.invisionzone.com/admin/

 

[Danny Prescott]

2 minutes ago, Adlago said:

This work

https://anzusgaming.invisionzone.com/admin/

 

 After login ?

[Ramsesx]

 

 

Recovery Mode (Self hosted only)

If you get to the point in which you cannot get to the admin CP, nor the front end, you can try using our new recovery mode function. In order to use this, you would add the following line to a constants.php file within your installations main directory

<?php
define('RECOVERY_MODE',True);

Once this is set, you can visit your ACP location and log in. On login you will see something similar to the below, which will be disabling 3rd party items, resetting default themes, and attempting to get you to a stock position so you can log in (it will not be deleting anything, don't worry)

On login after enabling recovery

After this is complete, you will be shown a list of all items which have been disabled, and you will be informed to remove the line from your constants file. It is important that you do this, as you will not be able to navigate to any area of the admin CP until you have done so.

Recovery Complete

You will then be able to enable items one at a time until the system breaks, in order to determine which of these items is causing your system not to function.

[Danny Prescott]

1 minute ago, Ramsesx said:

 

 

Recovery Mode (Self hosted only)

If you get to the point in which you cannot get to the admin CP, nor the front end, you can try using our new recovery mode function. In order to use this, you would add the following line to a constants.php file within your installations main directory

<?php
define('RECOVERY_MODE',True);

Once this is set, you can visit your ACP location and log in. On login you will see something similar to the below, which will be disabling 3rd party items, resetting default themes, and attempting to get you to a stock position so you can log in (it will not be deleting anything, don't worry)



On login after enabling recovery

After this is complete, you will be shown a list of all items which have been disabled, and you will be informed to remove the line from your constants file. It is important that you do this, as you will not be able to navigate to any area of the admin CP until you have done so.



Recovery Complete

You will then be able to enable items one at a time until the system breaks, in order to determine which of these items is causing your system not to function.

Unfortunately not self hosted ?

[Aiwa]

You're cloud hosted. A 500 error is a server whoops. IPS is your hosting provider. Submit a support ticket! 

[Danny Prescott]

How long does invision take to reply? I selected "Outage" and I read they're 24 hour support.

[Aiwa]

It's the weekend, a holiday weekend at that. 

https://invisioncommunity.com/contact-us

They do have published support hours. By selecting outage you'll be put at the top of the queue for when a tech is available. 

 

[Steph40]

On 7/8/2018 at 4:05 PM, Ramsesx said:

 

 

Recovery Mode (Self hosted only)

If you get to the point in which you cannot get to the admin CP, nor the front end, you can try using our new recovery mode function. In order to use this, you would add the following line to a constants.php file within your installations main directory

<?php
define('RECOVERY_MODE',True);

Once this is set, you can visit your ACP location and log in. On login you will see something similar to the below, which will be disabling 3rd party items, resetting default themes, and attempting to get you to a stock position so you can log in (it will not be deleting anything, don't worry)

On login after enabling recovery

After this is complete, you will be shown a list of all items which have been disabled, and you will be informed to remove the line from your constants file. It is important that you do this, as you will not be able to navigate to any area of the admin CP until you have done so.

Recovery Complete

You will then be able to enable items one at a time until the system breaks, in order to determine which of these items is causing your system not to function.

This is a life saver!!!

[Ryan Ashbrook]

On 10/7/2018 at 11:03 AM, Steph40 said:

This is a life saver!!!

You're welcome. 😉