l3awa Posted March 3, 2018 Share Posted March 3, 2018 Hello everyone i need help i don't know why my index.php is taking too much cpu and ram memory can someone will help me to fix that i have ipb 4.2.7 installed Regards Link to comment Share on other sites More sharing options...
Pete T Posted March 3, 2018 Share Posted March 3, 2018 1 minute ago, l3awa said: Hello everyone i need help i don't know why my index.php is taking too much cpu and ram memory can someone will help me to fix that i have ipb 4.2.7 installed Regards what call to much CPU and Memory ? Link to comment Share on other sites More sharing options...
l3awa Posted March 3, 2018 Author Share Posted March 3, 2018 i talked to my host he said Dear Mr Jack, Thank you very much for your message. Please note that this site is hosted on your VPS M (48.89.180.***). we also checked your other websites and found out that they are loading properly. After checking your VPS via SSH and VNC, we were able to see that your VPS ran out of memory several times. It is caused by the following file: /home/sopxhe/public_html/index.php It causes 100% CPU usage on one core and around 5GB RAM usage. We therefore suspended this account within WHM to let you analyze this php script in detail. Link to comment Share on other sites More sharing options...
Aiwa Posted March 4, 2018 Share Posted March 4, 2018 KVM VPS? With Virtuozo? There is a known bug, within Virtuozo, that is causing pegged CPU usage. I'd suggest your host contact their software vendor first. I can't point you to the bug, but I just ran into the same issue with my host. Link to comment Share on other sites More sharing options...
bfarber Posted March 5, 2018 Share Posted March 5, 2018 Unfortunately, index.php is a 'gateway' script that processes almost every request to the software, so the information supplied would not allow us to tell you what is wrong specifically. Link to comment Share on other sites More sharing options...
SJ77 Posted March 5, 2018 Share Posted March 5, 2018 try disabling all plugins and apps and turn them on 1 by 1. Perhaps you will pinpoint the cause. Link to comment Share on other sites More sharing options...
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