Hello, 

I try to use the converter for vb4 to IPB but i have an error on my VPS : The details provided are not correct or the database is unavailable.

So i have try in local and it's same i have The details provided are not correct or the database is unavailable.

Screenshot : http://prntscr.com/i27dxd
 

But my informations are good, so I don't know what to do...

Thanks for your help !

Sorry for hijacking your thread but where in AdminCP did you find the converter ?

In System -> Conversions -> Start New Conversion

Thank you! I hope you find a solution. I just tried what you did and I have no problem at all. The only problem I have now is to figure out the Path to my MyBB folder (using webhost)

This is something the support team may need to help with.

For technical support please submit a ticket via your client area at https://invisioncommunity.com/clientarea/ using the account you used to purchase.

Essentially the error means that your database details are incorrect. Double check the host, port, username, password and database name, and double check the table prefix as well. Note that on most systems, these details are case-sensitive too.

Also, be aware that there are two different conversion routines for vBulletin: one for 3.x and one for 4.x/5.x. Make sure you're using the right one.

48 minutes ago, bfarber said:

Essentially the error means that your database details are incorrect. Double check the host, port, username, password and database name, and double check the table prefix as well. Note that on most systems, these details are case-sensitive too.

Also, be aware that there are two different conversion routines for vBulletin: one for 3.x and one for 4.x/5.x. Make sure you're using the right one.

Actually isnt it one for vb 3.X/4X and a seperate one for vb 5.X?

15 minutes ago, ZeroHour said:

Actually isnt it one for vb 3.X/4X and a seperate one for vb 5.X?

Yes, sorry

Yes i have double check, i have try on local and on my vps, i have try to put a prefix to all tables of vb db but still don't work ... :/ 

My only recommendation in that case is to submit a ticket so we can take a look for you.