Data at Your Fingertips: Explore Our New Reporting and Statistical Capabilities By Ryan Ashbrook Tuesday at 01:29 PM
The Old Man Posted September 13, 2017 Share Posted September 13, 2017 In the Social Media Promotion AdminCP page, a message says: Quote You have enabled promotion services, but you do not have permission to promote. You can add permissions via the Permissions tab. Odd methinks, I'm an Admin, so normally I have all permissions by default. Clicking on the Permissions tab shows another message: Quote The following groups all have permission: Administrators Hmm, mixed messages. Somewhat confusing. Does it mean I have permission in IPS as an Administrator but not in any admin permissions to promote in the social media apps? Link to comment Share on other sites More sharing options...
Tarun Posted September 14, 2017 Share Posted September 14, 2017 A lot of the Social Media Promotion section is confusing and lacking a good explanation. Do we link our personal accounts or the Facebook/Twitter website pages? The guides even seem a bit out of date, and some have broken images. Link to comment Share on other sites More sharing options...
Foolboy Posted September 16, 2017 Share Posted September 16, 2017 It is a mislead error message. You have a full permission to promote any content if you are a member of Administrator group. I am currently working with Facebook page promotion before discovering this misconception too. About linking the community official facebook page / twitter account into social promote option in ACP, I resolve this by creating a separate administrator account in the community who is only able to manage this social promote option in ACP, then link the facebook page business account / twitter account into that admin account. (for Facebook, it require to submit approval to Facebook developer team to grant a graph API permission for this feature too) I agree with you that the guide below is a bit confusing and I have to configure this mostly by myself. Link to comment Share on other sites More sharing options...
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