Allen Bradford Posted April 19, 2017 Share Posted April 19, 2017 It would be convenient if there was an easier way to Message back a Member who reported a Post. They typically add a Message with the report and Moderator or Admin needs to go to their profile to Message them back or start a new Message to reply to them. Link to comment Share on other sites More sharing options...
Tomasz Konopka Posted April 20, 2017 Share Posted April 20, 2017 Exactly! I try to figure it our right now. This would be a lot easier for moderators and admins. Moreover, when you want to message a user about the report you have to mention and explain what report you mean. Link to comment Share on other sites More sharing options...
Jim M Posted April 20, 2017 Share Posted April 20, 2017 17 hours ago, Brad Eden said: and Moderator or Admin needs to go to their profile to Message them back or start a new Message to reply to them. No need to go to the profile, just hover your mouse over their profile photo and click "Message" in the hovercard . Granted this doesn't solve the dilemma of explaining why you're messaging back but just wanted to explain that easy bit. Link to comment Share on other sites More sharing options...
Allen Bradford Posted April 20, 2017 Author Share Posted April 20, 2017 15 minutes ago, Jim M said: No need to go to the profile, just hover your mouse over their profile photo and click "Message" in the hovercard . Granted this doesn't solve the dilemma of explaining why you're messaging back but just wanted to explain that easy bit. Thank you. But, I'm typically on an iPad 95% of the time without an external keyboard or mouse. How can one accomplish that "hovercard" on a touch screen/iPad? As you mentioned it doesn't solve the dilemma. Seems that if a Member chose to add a Message to a report the Message could be treated/coded like any Message or "Conversation", allowing a give and take right out of the chute. Link to comment Share on other sites More sharing options...
Jim M Posted April 20, 2017 Share Posted April 20, 2017 6 minutes ago, Brad Eden said: Thank you. But, I'm typically on an iPad 95% of the time without an external keyboard or mouse. How can one accomplish that "hovercard" on a touch screen/iPad? As you mentioned it doesn't solve the dilemma. Seems that if a Member chose to add a Message to a report the Message could be treated/coded like any Message or "Conversation", allowing a give and take right out of the chute. Unfortunately, hovercards are not available on mobile devices as they lack the capability. Link to comment Share on other sites More sharing options...
Tomasz Konopka Posted April 20, 2017 Share Posted April 20, 2017 3 minutes ago, Brad Eden said: Seems that if a Member chose to add a Message to a report the Message could be treated/coded like any Message or "Conversation", allowing a give and take right out of the chute. This would be a nightmare for moderators. Every report as a new conversation? From my point of view this is not a good idea. Moreover, IPS could add a mandatory message with a report - I deal with reports that I have no idea why they were sent, because there is no explanation. It would be great if a moderator who deals with the report can choose to inform about status of the report (completed, deleted, reviewed, etc.) and send a message as a reply to a report. Link to comment Share on other sites More sharing options...
Allen Bradford Posted April 20, 2017 Author Share Posted April 20, 2017 53 minutes ago, Tomasz Konopka said: This would be a nightmare for moderators. Every report as a new conversation? From my point of view this is not a good idea. Moreover, IPS could add a mandatory message with a report - I deal with reports that I have no idea why they were sent, because there is no explanation. It would be great if a moderator who deals with the report can choose to inform about status of the report (completed, deleted, reviewed, etc.) and send a message as a reply to a report. I don't know. You already typically get a Message from a Member reporting a Post. (I agree that a Message with a Reported Post should be mandatory for the reason you described) And if so you often need to address their concerns/answer there question about the Post they reported. The Member doesn't realize there is no seamless way to Reply back to them so their concerns are often not responded to, (Other than them seeing the reported Post moderated if needed) The hassle also depends on a particular Board. I get few Reported Posts so responding to a Message wouldn't be any trouble, and if I got loads of reported posts I could simply not Reply to the Message. (I also agree that maybe being able to send a Message upon changing status of report to the original Member reporting it might be an option. But still think simply being able to Reply to original Message would be the best bet.) Just my opinion. Link to comment Share on other sites More sharing options...
Allen Bradford Posted April 20, 2017 Author Share Posted April 20, 2017 Got to thinking....Maybe a simple solution would be instead of the optional Message function for a Reported Post, the Message field becomes a mandatory "Reason for Reporting Post" field/Message. The Member could send/type something as simple as "Possible Troll", or "Profanity" or something more elaborate. When they click Submit Report a "Thank you for Reporting Post. A Moderator will check into this ASAP." Message block appears. The only problem is if the Member includes any questions or concerns to be addressed in their "Reason for Reporting Post" Message....in that case we are back to square one. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.