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does bulk email work for anyone else?

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Posted

i started bulkmail 12 hours ago and still hasnt sent one single email.trying to send email to 40k members

http://prntscr.com/bf6bz3

i tried email  test and it works correctly, my ip isnt blacklisted at all. my email can send and receive so no idea whats going on :S

35 minutes ago, maidos said:

i started bulkmail 12 hours ago and still hasnt sent one single email.trying to send email to 40k members

http://prntscr.com/bf6bz3

i tried email  test and it works correctly, my ip isnt blacklisted at all. my email can send and receive so no idea whats going on :S

You should look at the error logs and see whats up.

  • Author

no error logs.

Just now, maidos said:

no error logs.

Try sending a ticket to IPS, they will determine if its software related or host related for you.

  • Author

yeah i created support ticket  but they wont reply till monday so i was just hoping maybe members can find a solution for me before then

Have you double checked your filters to make sure it's actually sending to someone? 

  • Author

yeah, the recipients shows 37530 members

i get redirected to The bulk mail has been initiated but it hasnt sending any email 

  • Author

i have tried ips email test and i can receive email just fine from my gmail account. im using php email

Try Resend or Delete and Create again

  • Author

tried that multiple times, resending, deleting and create again but no success :(

MySQL server has gone away

this is after failing to send 0 emails

and again error log shows nothing

@Rhett something i noticed when i create  a new bulk email and choose to send to only administrator usergroup it ignores the value and select all usergroup by default

http://prntscr.com/bf7rbi

http://prntscr.com/bf7rn2

  • Author

alright so it seems some users complained that they received 5 emails from me spamming them.

im not happy how buggy this is and never realized that i actually unintentionally spammed my members godawful to unknown number of members now

http://prntscr.com/bf7xdv

  • Author

EDit  WOW my ip got blacklisted for spamming now. Just because your crappy interface showed 0 email sent so i tried several times to check out the reason whats happening

 

i totally understand why my members reported my ip for spamming. 

Too bad situation.
Try to clear the cache, and then create a bulk mail to the admin group only.

  • Author

yeah i cleared cache again. i cant send bulk email to a specific usergroup, it just simple select all usergroup when i try to send it

Try logging into the ACP with another browser and selecting a specific group

  • Author

tried ff and chrome still cant restrict to specified usergroup.. you cant reproduce this?

I have no problem with bulk email. Everything works correctly. I can not reproduce your issue.

I think if someone plugin does not interfere...

  • Author

ive disabled all plugins and app, cleared cache and still cant send bulk email to specific usergroup. i think its caused by a usergroup that was converted from vbulletin i dont know i will wait for a reply from ips  

  • 5 months later...

Don't wish to resurrect this topic but I am having the *exact* same issue that @sasiko is/was having.
I've submitted a ticket to IPS, but would appreciate if anyone can provide some idea as to why this is happening?

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