..."throwing an error" message - what to do?

[Ciel!]

Quote

[[Template forums/front/topics/topic is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

I get this message now based on the following parameters:

• viewing as Guest
• only threads in 3 forum/subforum locations on the site are throwing an error, but it's all of them within those folders
• they do not use any different templating than the rest of the site or have different permissions
• everything was working yesterday/the day before
• I already tried disabling the most recent plugin I installed which wasn't it

 

How do I fix this? This is a pretty big one and I'm stumped

[Tom Irons]

Can you post your latest.php contents?

[Ciel!]

Attached.

latest.php

[Woodsman]

3 hours ago, Ciel! said:

I get this message now based on the following parameters:

• viewing as Guest
• only threads in 3 forum/subforum locations on the site are throwing an error, but it's all of them within those folders
• they do not use any different templating than the rest of the site or have different permissions
• everything was working yesterday/the day before
• I already tried disabling the most recent plugin I installed which wasn't it

 

How do I fix this? This is a pretty big one and I'm stumped

Quote

[[Template forums/front/topics/topic is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

Question -
Do you by any chance still have a skin theme from a previous version as in 3.4.x?

[Daniel F]

Your latest.php file is related to a plugin

[Ciel!]

@Woodsman no, @Mark Round has built me a custom 4.1.9 theme that's installed, and no changes have been done to that file on my end before this weirdness started.

 

@Daniel F are you saying then that I gave them the wrong latest.php file? Or that that's not going to help identify the problem? Do you have any advice?

[Mark Round]

Il have a look at this for you once I get home. I don't think it's the theme as I have the same theme running on my site without issue . However I am certain that I can fix this for you .

[Adriano Faria]

SELECT `plugin_name` FROM `core_plugins` WHERE `plugin_id`=(SELECT `plugin` FROM `core_hooks` WHERE `id`=94);

2 hours ago, Ciel! said:

 are you saying then that I gave them the wrong latest.php file? Or that that's not going to help identify the problem? Do you have any advice?

You error is related to this:

#1 /home/mythandm/public_html/system/Content/Item.php(97): IPS\forums\hook94::formElements(NULL, Object(IPS\forums\Forum))

Run this query on your SQL Toolbox to identify the plugin:

SELECT `plugin_name` FROM `core_plugins` WHERE `plugin_id`=(SELECT `plugin` FROM `core_hooks` WHERE `id`=94);

[Ciel!]

Thank you @Adriano Faria for trying to help

 

Here's what I got though when I ran that query...

[Adriano Faria]

You probably use a database prefix. You need to add it to the table names: PREFIX_core_plugins and PREFIX_core_hooks.

[Ciel!]

Ahh thank you!

 

So I was able to determine the plugin, went into ACP and hit 'disable', and still the error. Screenshots attached. 

[Adriano Faria]

Mine! Isn't it beautiful? LOL!

9 minutes ago, Ciel! said:

So I was able to determine the plugin, went into ACP and hit 'disable', and still the error.

There was an error reported by a client on Pages 4.1.9. Not sure if there's a fix, althought the error was another.

I suggest you to DISABLE ALL plugins and apps and test Pages directly. If it insists, it's a bug on Pages.

[Ciel!]

Got it! Thank you for the advice...I went one by one and found the issue.