kar3n2 Posted March 28, 2016 Share Posted March 28, 2016 Is anyone else being auto logged out here on ips? It's happening on my site too but I'm wondering if it's a problem with my internet or ips cookies or something like that Link to comment Share on other sites More sharing options...
Daniel F Posted March 28, 2016 Share Posted March 28, 2016 Yes, it's happening to me too. Are you using different devices? Link to comment Share on other sites More sharing options...
kar3n2 Posted March 28, 2016 Author Share Posted March 28, 2016 11 minutes ago, Daniel F said: Yes, it's happening to me too. Are you using different devices? On my iPhone this morning was logged out and last night I was on my laptop and recall was logged out then too. Link to comment Share on other sites More sharing options...
SaltyBart Posted March 29, 2016 Share Posted March 29, 2016 My too, when switching from desktop to iPhone. Link to comment Share on other sites More sharing options...
Winbar Posted May 30, 2016 Share Posted May 30, 2016 Hi, sorry to drag up an older thread, my community are reporting this problem at the moment. If they login on one device and them move to another device and login there, they have to login on the first device again as it logs them out. Did anyone come up with a resolution to this? Link to comment Share on other sites More sharing options...
rllmukforum Posted June 23, 2016 Share Posted June 23, 2016 On 5/30/2016 at 3:54 PM, Winbar said: Hi, sorry to drag up an older thread, my community are reporting this problem at the moment. If they login on one device and them move to another device and login there, they have to login on the first device again as it logs them out. Did anyone come up with a resolution to this? I just came here to report this, or rather ask under what conditions will IPS kill the session across devices. Was it ever resolved? Or, at least, a cause determined? I'd struggle to get repeatable steps from our members, as it's rather sporadic. Link to comment Share on other sites More sharing options...
Colonel_mortis Posted June 24, 2016 Share Posted June 24, 2016 8 hours ago, rllmukforum said: I just came here to report this, or rather ask under what conditions will IPS kill the session across devices. Was it ever resolved? Or, at least, a cause determined? I'd struggle to get repeatable steps from our members, as it's rather sporadic. Yes, the issue is that when you log in, it will log out all other devices that if the last time you logged in was over a week ago. IMO it's completely ridiculous, and offers no benefits at all, but IPS don't seem to think it needs changing. I posted it as feedback, and it was marked as completed, but it hasn't changed as far as I can tell Link to comment Share on other sites More sharing options...
Apfelstrudel Posted June 24, 2016 Share Posted June 24, 2016 I hear of this problem from my users almost daily. But this happen also to people who log in daily. If they use more than one device they are being logged out from time to time. And nobody knows why. IPS, please take care of this problem. Please! Glad to see that I'm not the only one having this issue. Link to comment Share on other sites More sharing options...
Winbar Posted July 12, 2016 Share Posted July 12, 2016 On 23/06/2016 at 6:19 PM, rllmukforum said: I just came here to report this, or rather ask under what conditions will IPS kill the session across devices. Was it ever resolved? Or, at least, a cause determined? I'd struggle to get repeatable steps from our members, as it's rather sporadic. As mentioned by @Colonel_mortis this is still an issue, and it does appear to happen to people who aare logging into devices daily. I use both my phone and my desktop machine to log in and sometimes I'll need to relog, othertimes I wont. It does get frustrating! Link to comment Share on other sites More sharing options...
rllmukforum Posted July 12, 2016 Share Posted July 12, 2016 3 hours ago, Winbar said: As mentioned by @Colonel_mortis this is still an issue, and it does appear to happen to people who aare logging into devices daily. I use both my phone and my desktop machine to log in and sometimes I'll need to relog, othertimes I wont. It does get frustrating! Not sure if this helps, but I recently logged in using incognito mode, to triage an issue, and it would appear the forum killed all my other sessions, presumably thinking this was a brand new browser. Perhaps it's a security feature? A means of revoking sessions if you know one is on a device you no longer have access to? Link to comment Share on other sites More sharing options...
Apfelstrudel Posted July 12, 2016 Share Posted July 12, 2016 Recently someone from the team explained the function (and the problem) of the auto log in feature on more than one devices. The problem comes up if one of the devices wasn't logged in for more than a week. As soon as this person visits the site again with this device all other devices are also logged out because the cookie timed out. This really needs some improvement. Link to comment Share on other sites More sharing options...
rllmukforum Posted July 27, 2016 Share Posted July 27, 2016 We've made no server side changes, aside from updating to latest IPS recently, but I've got certain users who are being logged out daily, some switching device (but one they've used within the 1 week timeframe), and some within 24 hours on the same device. Is this something on my end, or do I need to file a bug report? Link to comment Share on other sites More sharing options...
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