m@t Posted December 5, 2015 Posted December 5, 2015 I must thank the team of the client area ticket support very very much for the great work what they do ! I had since update from 3.4.x -> 4.x multiple challenges - but nearly all of them could be resolved perfect - some was not possible, but after discussion it was ok and ips told me they will give it to development. As well we could get some bugs resolved & changed some parts into new things, what is definitely great. Looking forward to a good & long time with IPS
Hexsplosions Posted December 5, 2015 Posted December 5, 2015 I've never had a bad experience with support. I don't always get the answer I want, but I do always get an answer and it is always correct.
Bill Edwards Posted December 5, 2015 Posted December 5, 2015 We also had a few issues upgrading to 4.x - Sorted by Support, so I would like to echo my thanks
Richad Posted December 31, 2015 Posted December 31, 2015 Another thank you from me as well. Never had problems with support. Everyone is very professional and friendly as well which is a bonus.
Mark H Posted January 4, 2016 Posted January 4, 2016 Thank you for the kind words, everyone, they're appreciated.
Windwalker222 Posted January 4, 2016 Posted January 4, 2016 I have moaned and groaned about updates and things that break with them, but I also have to say that when I did have to call on support they were super great. It's been 7 years and I'm still here.
CP Posted January 4, 2016 Posted January 4, 2016 I have always been happy with the support IPS offers, which is why I continue to stay and annoy them.
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