Mcardle Posted November 13, 2015 Posted November 13, 2015 My sharer logo is not right when it shows up on Facebook, I am sure it worked on 4.1 but not since I upgraded to 4.1.3.2 It is choosing an image from the far right of my forum, is this a bug or am I being stupid? Thanks
MADMAN32395 Posted November 13, 2015 Posted November 13, 2015 have you checked the theme you are using? have you tried reuploading the share picture?
John_C Posted November 16, 2015 Posted November 16, 2015 Yup, my forum does the same. It wants me to choose from multiple images instead of the sharer logo. It's like it picks up an avatar or attached image with the logo.
opentype Posted November 16, 2015 Posted November 16, 2015 I would suggest to post an example URL from your site so someone can check out what this page delivers in regards to the sharer logo.
John_C Posted November 16, 2015 Posted November 16, 2015 Yup, my forum does the same. It wants me to choose from multiple images instead of the sharer logo. It's like it picks up an avatar or attached image with the logo. #1 was my personal FB page #2 & #3 were FB group pages and all posted differently... But one thing is common is no Sharer logo appeared.
opentype Posted November 16, 2015 Posted November 16, 2015 11 minutes ago, John_C said: Yup, my forum does the same. It wants me to choose from multiple images instead of the sharer logo. It's like it picks up an avatar or attached image with the logo. Facebook does see your sharer image but doesn’t like it: It’s probably just too small.
John_C Posted November 16, 2015 Posted November 16, 2015 My image is 100x100 but it needs to be 200x200? Strange.
Tracy Perry Posted November 16, 2015 Posted November 16, 2015 16 minutes ago, John_C said: My image is 100x100 but it needs to be 200x200? Strange. They recently changed it - and it needs to be at least 200x200. Mine is 375x375 I have mine uploaded - but when I go to debug, it's pulling an image from my gallery.
John_C Posted November 16, 2015 Posted November 16, 2015 I changed it and same result so far. Maybe it needs time?
Tracy Perry Posted November 16, 2015 Posted November 16, 2015 I actually think it's a bug. Here it is defined in the ACP Here is the info of that image and here is what FB Open Graph Object Debugger tells me
opentype Posted November 16, 2015 Posted November 16, 2015 16 minutes ago, John_C said: I changed it and same result so far. Maybe it needs time? It needs time or a forced refresh of the Facebook crawl cache for that URL. I did this for the sample URL you posted and it is now working:
Tracy Perry Posted November 16, 2015 Posted November 16, 2015 OK, looks like it may need to be a JPG format (even though it says you can use any). Once I converted mine to a JPG, it worked.
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