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Member suddenly can't create posts or reply

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One of my members has complained he can't post any more - the buttons to create a new topic or post a reply have disappeared. I have logged in as him via the ACP, and I can confirm this is the case. The buttons are no longer there.

- We migrated to v4.1.3.2 a few days ago. But this problem has just started now. He's successfully made 3 posts earlier today, and has been a member for years.

- It only seems to affect this one member (I hope!). I've checked a few others, and they have the buttons displayed just fine.

- I can see no difference between this guy and every other member. They're all in the same "Members" group, the permissions look OK, etc, etc.

I'm completely stumped. What can I try?

clear cache via you admin using the support tool.

  • Author

Nope. Still no buttons.

Check if there are posting restrictions (like "only 50 activitys per day allowed")
Sometimes it helps to move the member to another group and then back to the default group.

  • Author

The group has a maximum of 5 posts per day until they reach 6 posts. (This gives us time to catch spammers before they flood the forum.) But he's well past that. And he hadn't hit 5 posts today anyway.

I'll try the moving him out and back.

10 minutes ago, Pseudonym said:

And he hadn't hit 5 posts today anyway.

Sure? As far as I know it's not just a "post" restriction. It effects all activities like creating comments and so on ...

Any content including images etc.

  • Author

Nope, this guy had made 3 posts and a Like in the previous 24 hours.

So here's where it gets even stranger... This morning he sent me a message to say it was all working, and had I found the problem? But nothing I'd tried had worked, so I don't know whether I had fixed it unknowingly, or if it had fixed itself. Since then he's made another 4 more posts and a Like - so it seems not to be a quantity restriction of any kind.

Very, very weird.

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