Hi

I just signed up for a community on the cloud package.  I got an email saying my community is now ready to use.

But whenever I go to the link for it - it looks like this & nothing like the documentation shows.

I've tried it on a number of browsers and computers.  

Am I missing something?

Put in a support ticket but not heard anything .... really need to get this setup asap today.

Thanks

Osmaan

Welcome.

It looks like the CSS is awol but I'm very surprised this has happened with a new installation moreso with it being a 'cloud' installation too although these are automated from what I recall.

3x series would do this if there was a minify issue however that's not applicable to the IPS4 series in the same way.

I'm afraid you will need to await a response to your ticket really, I'm sorry to read this has happened although a 'new' community to do this is very rare indeed.

 

Try clearing your browser cache, different browser etc, sometimes i get this on a good forum and its browser related.

http://transformationexchange.invisionzone.com/

Looks fine before login - can you confirm if things are now resolved?

Its OK now, I did check the OP's URL before posting and it was css devoid. :)