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I can´t upgrade to 4.0.13.1


sinla

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In the System Check step I can´t continue as I see this error:

3S109/4 The security token used to validate your session is missing or invalid. This can happen if you have been inactive for a long time or followed an incorrect link to the upgrader. Please restart the upgrader to resolve this issue.
 
I have done some things, like restart server, other admin account... and nothing.
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Try to upload the entire package from the Client Area.  

If you're still having problems then you can contact IPS Support to take a look.  

Thanks, but I prefer to wait to make this as a final step... because if I made this and I have the same error, the website will be off.

Thanks ;)

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This happend to me, too,  Just open domain.com/admin/upgrade again. It says, you have a unfinished upgrade.

Just click a button like "continue upgrade" or "finish the upgrade", don't know what it was called exactly (i NOT started a new upgrade).

After that, it run through without further problems... Happend to me on 2 of 5 installations.

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This happend to me, too,  Just open domain.com/admin/upgrade again. It says, you have a unfinished upgrade.

Just click a button like "continue upgrade" or "finish the upgrade", don't know what it was called exactly (i NOT started a new upgrade).

After that, it run through without further problems... Happend to me on 2 of 5 installations.

Hello, but I don´t have this "options"

 

Captura de pantalla 2015-09-12 a las 18.50.37.png

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Have you really opened domain.com/admin/upgrade/ (WITHOUT all the rest of the URL the Upgrader leaves - so not just refresh, just the plain domain.com/admin/upgrade/ - URL)

I also had to re-login to the upgrader,,,

Yes yes, I login and in the next step, the System Checker, appears the screen I attached.

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Oh, so i am sorry, that solved the problem for me..... Just wondering, because re-login should update the security-token (like it did for me)... Hm, have you tried another browser to be sure, it's not a cache-problem, etc.

If this also fails, i really would fill in a ticket to IPS.

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Oh, so i am sorry, that solved the problem for me..... Just wondering, because re-login should update the security-token (like it did for me)... Hm, have you tried another browser to be sure, it's not a cache-problem, etc.

If this also fails, i really would fill in a ticket to IPS.

Thanks, yes, I have opened a ticket :)

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