Site unusable after upgrade to 4.0.10

[Kirill N]

Javascript not loading,
Everything is 10x slower,
Support tool not working

Any help please?
Submitted a ticket as well

[Adlago]

Your site is offline. In sources code JS and CSS are available. Visibly seem OK

[Linda A]

The javascript issue may be fixable: go to ACP, hit up Support, put in a keyword like editor in the search area, and try and get into step 2. If it works, you'll get the option of just clearing the cache. Personally, with Firefox I got nowhere -- I just got a blank page when it went to step 2. However, using the Opera browser I saw a 'start' link, hit that, and that cleared out the cache for us -- so I would definitely recommend trying alternative browsers, because they may process JS a bit definitely.

Doing that fixed the problem. See here for a little more discussion.

[Kirill N]

Thank you SO much Linda, using Opera did help and the problem is solved. Thanks again you really helped me out.

[Kirill N]

I'm still seeing errors on the site and it's been 6 hours and still no response from support... wow

The worst part is that someone from the IPS team actually viewed my ticket and logged in from their admin account on my site, but decided not to do anything. unbelievable

[Kirill N]

@Lindy

[Saurabh Jain]

I'm still seeing errors on the site and it's been 6 hours and still no response from support... wow

The worst part is that someone from the IPS team actually viewed my ticket and logged in from their admin account on my site, but decided not to do anything. unbelievable

after 6 hours they will reply..... this is a level 2 issue...    we will .....transfer to them.. and again wait for 12 hours............

[steve00]

Appears I am not the only one experiencing this issue then

All the upgrades apart from the 10.x upgraded with no problems .. since then heck of load of problems so in my opinion something wrong with the 10.x upgrades ???

[W4L]

was just about to run them , think ill wait another day or two now