How to process un-validated accounts

[mesteele101]

What is the best way to deal with these kind of accounts. I've been operating under Invision Power Board for about 3 weeks now and there are 30-50 un-validated accounts pending.

I really don't know what the best way to process these accounts out, or not.

I'm thinking that set a number of days to be validated then have the account purged. I'm not sure if this is the best solution, or maybe someone else has a better solution, and why that solution works for you.

Thanks...

[DudeThatsErin]

If I had this sort of thing happening. I would set the validation to 7-days and then purge the unvalidated accounts. Since validation is the first step and you have to do it in order to post in my forum, there is no need to keep accounts that are either marked as spam (move everything over to my ban filters (emails and IPs at minimum) first) or that are unvalidated.

I also use the "Manage Inactive Members" application:

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It is free from the Marketplace. I don't have it delete any inactive members anymore but I have it move them to a member group I titled "Inactive" (original, right? lol) that way I know what members are actually active and which one's are not. As soon as the members logs in and actually posts something (anywhere) they are moved back to the regular members group. It sends out automatic PMs/emails (to me and the member) that way I know when members are being marked as such and when it is working.

[Dmacleo]

are any of these twitter/facebook signups with no display name listed?

just something to watch for, not sure if it interferes with the email process or not.

[mesteele101]

That's a great app for processing inactive uses but how do I deal with users accounts that were registered but never verified. What's the best way to deal with those? Looking at this app I don't see where it will specifically deal with that particular group, or does it?

Thanks...

[DudeThatsErin]

That's a great app for processing inactive uses but how do I deal with users accounts that were registered but never verified. What's the best way to deal with those? Looking at this app I don't see where it will specifically deal with that particular group, or does it?

Thanks...

It does not. The only way I know how to handle them is manually.

[3DKiwi]

I manually delete unvalidated accounts if they haven't validated within 3 hours. If they are keen to join they'll validate within a few minutes of joining. I have the auto purge set to purge them after 1 day. Many of the unvalidated accounts are dud email addresses where the validation email bounces back undelivered.

[mesteele101]

I wasn't sure, maybe bots, and deleting them opens that account for another one to be created?

[AndyF]

I just have mine set to remove unvalidated accounts after a few days, after all if they have registered but not bothered to validate will they bother to participate in the community ? ;) :)

You can also set the Spam Service 'Code4' to 'Do not allow registration' this will prevent any excess "Members (Banned)" as well.

Consider KeyCaptcha over ReCapcha too, this way it can also help to reduce any 'automated' registrations in case they are sleeping spammers (ie they will return after a short time and post nonsense)

[mesteele101]

For the life of me I cannot find where the option is to prune un-validated accounts after a x days?

Can you point me in the right direction.

[mesteele101]

I just have mine set to remove unvalidated accounts after a few days, after all if they have registered but not bothered to validate will they bother to participate in the community ? ;) :smile:

You can also set the Spam Service 'Code4' to 'Do not allow registration' this will prevent any excess "Members (Banned)" as well.

Consider KeyCaptcha over ReCapcha too, this way it can also help to reduce any 'automated' registrations in case they are sleeping spammers (ie they will return after a short time and post nonsense)

Is the below what you are referring too, and is this set pretty much correct?

Report Actions

Action to take for request timeout

Proceed with account registrationFlag the account for administrator reviewRegister the account but immediately mark it as bannedDo not permit the user to register an account

If the request takes longer than the request timeout setting, what action should be taken?

• Revert

Action to take for code 0

Proceed with account registrationFlag the account for administrator reviewRegister the account but immediately mark it as bannedDo not permit the user to register an account

Code 0 means that the request could not be processed by the spam service, due to an out of date license key or other technical issue.

• Revert

Action to take for code 1

Proceed with account registrationFlag the account for administrator reviewRegister the account but immediately mark it as bannedDo not permit the user to register an account

Code 1 is sent if the spam service determines that the account is unlikely to be spam.

Action to take for code 2

Proceed with account registrationFlag the account for administrator reviewRegister the account but immediately mark it as bannedDo not permit the user to register an account

Code 2 is sent by the service if the account is possibly spam

• Revert

Action to take for code 3

Proceed with account registrationFlag the account for administrator reviewRegister the account but immediately mark it as bannedDo not permit the user to register an account

Code 3 is sent by the service if the account is likely spam

• Revert

Action to take for code 4

Proceed with account registrationFlag the account for administrator reviewRegister the account but immediately mark it as bannedDo not permit the user to register an account

Code 4 is sent by the service if the account is a known spammer

[AndyF]

For the life of me I cannot find where the option is to prune un-validated accounts after a x days?

Can you point me in the right direction.

Validation: Settings -> System -> Security / Privacy -> 'Managing Members' section -> 'Remove incomplete registration validations after X days' :smile:

Spam Service: A pic is easier to show you, this is my personal recommendation, default (almost) just change Code4 really. I've tweaked the others a little bit though:

[mesteele101]

In 'System Settings > Advanced > Log Management' is there a preference to set which events are emailed to administrator?

Where do I find what the levels mean?

I had a problem with email validations being sent out. For some reason port 24 was working but had to be changed to port 80 per my ISP.

Obviously emailing that would have failed, but could this error be sent to PM or an onscreen alert for admin? Not real sure how to handle that?

My site did go down a couple of times because of a problem with MySQL server after running the convert script to prep for IPB4.0. Support was able to clear the errors up but I have no idea when they first started.

Is there a way to push critical events to a text message on my cell?