TWFAdmin Posted November 28, 2012 Posted November 28, 2012 Is there anyone out there who could give me complete step by step instructions on how to install this please? When I say step by step I mean where to save the files, how to save the files, how to do all of it as though you are speaking to a three year old child sort of thing...... I have downloaded the two files and they are saved in my download folder and I am now stuck. The shoutbox is already installed in my admin panel but it has not been updated since early 2010 and is too out of date for the forum software to cope with as I just upgraded to 3.3.4 this week. I am completely exhausted lol as I am not technical at all and it's all been quite traumatic! To be honest, after losing my old skin and having to change the whole forum I'd not bother but the members really love the shoutbox and are missing it! I'd really, really appreciate someone's help. Thanks TCx
Dmacleo Posted November 28, 2012 Posted November 28, 2012 after extracting the shoutbox zip file you downloaded you will see 2 folders inside of its upload folder. one called admin and one called public. you upload those 2 folders to wherever your conf_global.php file is and you make sure to over write any existing files. then in acp-manage applications you will see an upgrade button next to the existing shoutbox, you may need to refresh page to see it.
TWFAdmin Posted November 28, 2012 Posted November 28, 2012 Okay, I've got all that except I don't know what the conf_global.php file is and where to find it. Will that be in the ftp? Thanks very much TCx
Dmacleo Posted November 28, 2012 Posted November 28, 2012 yes that would be on your sites side of the ftp. usually its under public_html folder but that depends on server so thats not set in stome.
TWFAdmin Posted November 28, 2012 Posted November 28, 2012 Okay, so I now have thopse two folders in my public_html folder. I don't think I've done it right as the admin panel is not giving me the option to upgrade; " alt="ftp.jpg"> Hope I haven't blown anything up! TCx
TWFAdmin Posted November 28, 2012 Posted November 28, 2012 Just realised I put them in public_ftp and not public_html so have deleted! TCx
TWFAdmin Posted November 28, 2012 Posted November 28, 2012 Well I have uploaded to public_html and ticked overwrite files before doing this. Gone into admin panel and still no updates available :( Tx
Dmacleo Posted November 28, 2012 Posted November 28, 2012 I hate when people use cpanel file manager. really learning to use filezilla (its free) benefits you greatly. http://filezilla-project.org/download.php you also uploading the zip file and not extracting and uploading the 2 folders inside of it. to do it in cpanel you can leave the zip files where they are and right click and choose extract, they will extract inside the folder they are in. then from inside that new folder copy the public and admin folders over to the public_html folder there. or pm me ftp and acp access and I normally can do it in 5 minutes.
SigmaTheDJ Posted November 28, 2012 Posted November 28, 2012 I was using Shoutbox version 1.3.3 but after updating IPB to version 3.4.0, when anyone posted a link in the Shoutbox it just appeared as plain text rather than a clickable link. Likewise, if it was a link that usually auto-embeds, such as a YouTube link, that would appear as plain text too. I completely removed version 1.3.3 and installed version 1.3.7 instead, but the same issue persists. The Shoutbox works fine, except all links just appear as plain text instead of being clickable. Anyone know why? Thanks!
TWFAdmin Posted November 29, 2012 Posted November 29, 2012 Thanks for the help last night. The app is now installed and working BUT I'd like to remove the 'shoutbox' button from the bar as it is accessible all the time and so this seems pointless. I know that I read somewhere in this thread about that last night, at least I'm convinced I did. Please can someone give me some direction as to how I make this happen? Thanks TCx p.s. Really sorry to have offended Dmacleo with my use of cPanel. I am completely new to this and only agreed to take on the forum to keep it going for the members who rely on it when the previous owner wanted to sell it or shut it down. I have no technical know how and was just a lowly admin person who has had to deal with being told everything she owns and pays for is completely out of date and I've been trying as hard as I can lol! I've just taken what's been handed over re log ins and links etc and picked up from there. I will investigate filezilla, but it might be beyond me!
TWFAdmin Posted November 29, 2012 Posted November 29, 2012 Oh and one other thing please ;) I put an announcement in chat just before we upgraded to 3.3.4 and it's still there and I don't seem to be able to get rid of it in the admin panel now where as I could before on the old software. Any help gratefully received! Thanks
TWFAdmin Posted November 29, 2012 Posted November 29, 2012 These are both now sorted so thanks anyway. TCx
Dmacleo Posted November 29, 2012 Posted November 29, 2012 p.s. Really sorry to have offended Dmacleo with my use of cPanel. didn't offend me :) in the end filezilla is actually easier and won't ever have any browser based issues.
greyking Posted November 29, 2012 Posted November 29, 2012 How can I access my IPB toolbox? The only option I have right now is to run the shoutbox upgrade which continues to fail and I'm not all that familiar with MySQL. I really need some help here. Thanks!!! " alt="str8sim1.jpg"> " alt="str8sim2.jpg"> " alt="str8sim3.jpg">
SigmaTheDJ Posted November 29, 2012 Posted November 29, 2012 ^^I had the exact same problem when attempting to install this version of the Shoutbox on 3.4.0. I ended up deleting the uploaded Shoutbox files from the server, which then allowed me to log into the Admin CP as normal, instead of being stuck in that "a new version of the application has been detected...." cycle. The update to 3.4.0 has totally borked the Shoutbox for me, and even with clean installs, trying the paid version, and trying the tips posted here: - https://jlogica.com/q2a/19/cant-shout-button-respond-other-weird-behaviour-common-issues ....it still does not work.
Guest Posted November 29, 2012 Posted November 29, 2012 Just upgraded JLogica to v3.4 without issue still testing but seems ok. If you are upgrading stuff you really shouldn't be doing a big ipBoard upgrade in he same breath as SB (or any app) most times it is fine but it could be seriously bad for your health both system and personal :tongue: Been away for a few days at meetings so it will take me a while to catch up.... To get to the ACP with an upgrade pending add the following to your conf_global.php define( 'SKIP_UPGRADE_CHECK', 1 );
greyking Posted November 30, 2012 Posted November 30, 2012 I did not upgrade them both at the same time. We did the ipBoard upgrade and then a few weeks later tried the shoutbox. We really miss the ability to have the shoutbox. Can someone please help? I'm a network systems guy and just am not that familiar with web server SQL scripts or how to run them. I've downloaded pphpMyAdmin and I'm pretty lost. I'm dying here and would appreciate any help at all. Thanks!
greyking Posted November 30, 2012 Posted November 30, 2012 Your site says I have to pay $4.95 to submit a ticket.
Invisionary Posted November 30, 2012 Posted November 30, 2012 Does anyone know of a way to lose the "My Shouts" profile page?
Dmacleo Posted November 30, 2012 Posted November 30, 2012 doesn't disabling the shoutbox vcard hook do that? I am not positive though.
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