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Posted

Exciting things like a mouse, and a mouse pad. And a chair. And a monitor.



You know, stuff to... do work. :|


At least they look after you
Hey Keith can you post a pic of the office
Posted

No raises for anyone! We'll pass the savings along to you, the customer.... by keeping licensing costs the same. Everyone wins. :)




By the way... Keith has recently gotten a new chair, mouse, dual monitors and other assorted items. He's spoiled!



Seriously though - we agree that the support team is great and appreciate you taking the time to say so.



I second that, you guys are great. Personally I am very satisfied with the support that I have gotten so far, which has been very quick, helpful and professional. And I am very grateful to the staff for that

That part about keeping licensing costs the same, I like the sound of it btw. It sounds sweet :)
Posted

We only pick on Keith on days that end in "Y". It's not that bad. :P

You can see a few shots of the office interior if you go to Youtube and search for keith kacin and watch some of his award-winning videos.

Posted

Why do you think support has improved ten-fold? :lol:



We get things done here at IPS.



Can you do me a favour then and beat whoever works in installations & upgrades? ;)
Posted

Why do you think support has improved ten-fold? :lol:



We get things done here at IPS.




OMG! :lol: That must have hurt, and he did it for $20 I would have needed at least $40 :P
Posted

Can you do me a favour then and beat whoever works in installations & upgrades? ;)



That would be myself until 6 PM eastern and then Jason takes over. If you have a ticket open or something's amiss in that department, send me a PM and lemme know which ticket it is so I can see what's going on.

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