zigs Posted December 25, 2007 Posted December 25, 2007 Just want to say a massive thanks to Jasonl of support, the last week he has had to deal with a lot of problems on my site, and today which is Christmas day! :o (didn't expect it ) he did a total fresh install of my site and moved the database, Thank you :wub: :D
zigs Posted December 26, 2007 Posted December 26, 2007 Well, to be honest I have been very upset and angry with what has gone on over the last 14 days (no problems due to Invision), but I must say support has gone over and beyond what anyone would expect, am most grateful, but really hope I don't have to talk to you guys through ticket system for a while :P :D
bfarber Posted December 26, 2007 Posted December 26, 2007 lol, I'd say the same, but we just love your tickets zigzag :D
AndyF Posted December 26, 2007 Posted December 26, 2007 Pleased to read that you have managed to get it all sorted out Zigzag :cool:
zigs Posted December 26, 2007 Posted December 26, 2007 lol, I'd say the same, but we just love your tickets zigzag :D :lol:
Mark Posted December 26, 2007 Posted December 26, 2007 I'm intrigued... What is so special about them? :)
Josh Flamel Posted December 27, 2007 Posted December 27, 2007 I have been extremely please with the customer service I've received!
zigs Posted December 27, 2007 Posted December 27, 2007 I'm intrigued... What is so special about them? :) They probably have a right giggle at what I ask about :lol: :PThey are so kind. :D :lol:
zigs Posted January 2, 2008 Posted January 2, 2008 Update on this Jasonl Is still fantastic and done a lot more again :D and bfarber has just fixed the last problem! Thank you guys it is very much appreciated :D :wub: Am one happy bunny tonight! :D Plus the other techs are great as well, cos they answered other tickets :D P.S To the Management, your staff are great and need a payrise :P
Keith J. Kacin Posted January 2, 2008 Posted January 2, 2008 P.S To the Management, your staff are great and need a payrise :P :whistle:
Management Charles Posted January 2, 2008 Management Posted January 2, 2008 P.S To the Management, your staff are great and need a payrise :P Now they're harassing me :'( (I'm ignoring them. Hopefully they won't notice)
Keith J. Kacin Posted January 2, 2008 Posted January 2, 2008 Now they're harassing me :'( (I'm ignoring them. Hopefully they won't notice) I asked, I didn't harass. :( I was denied.
bfarber Posted January 2, 2008 Posted January 2, 2008 See Charles, now you can give me a raise and indirectly pick on Keith. I'm always here to help when I can. ;)
wickedfpoop Posted January 3, 2008 Posted January 3, 2008 See Charles, now you can give me a raise and [i]indirectly[/i] pick on Keith. I'm always here to help when I can. ;) I second this notion. Keith even tried to get me to come in and harass you this evening. I denied. /valiance lol
Keith J. Kacin Posted January 3, 2008 Posted January 3, 2008 Charles will probably say "Everyone but Keith is getting a raise!"
Management Lindy Posted January 3, 2008 Management Posted January 3, 2008 No raises for anyone! We'll pass the savings along to you, the customer.... by keeping licensing costs the same. Everyone wins. :) By the way... Keith has recently gotten a new chair, mouse, dual monitors and other assorted items. He's spoiled! Seriously though - we agree that the support team is great and appreciate you taking the time to say so.
Keith J. Kacin Posted January 4, 2008 Posted January 4, 2008 By the way... Keith has recently gotten a new chair, mouse, dual monitors and other assorted items. He's spoiled! <_< You forgot to mention my monitor before was a USED one from you, that you used for years, before I started at IPS, years ago. <_< Plus my chair was falling apart. Plus my mouse stopped working, so I had to get a new one. BAH <_< Spoiled, yeah right.
Cybertimber2009 Posted January 4, 2008 Posted January 4, 2008 Could have given Keith a wiimote to control his computer.
Digi Posted January 4, 2008 Posted January 4, 2008 HAHAHAHA Offtopic, but I love your av.....god I'm a nerd >_<
zigs Posted January 4, 2008 Posted January 4, 2008 <_< You forgot to mention my monitor before was a USED one from you, that you used for years, before I started at IPS, years ago. <_< Plus my chair was falling apart. Plus my mouse stopped working, so I had to get a new one. BAH <_< Spoiled, yeah right. Awww poor Keith :(
bfarber Posted January 4, 2008 Posted January 4, 2008 Keith does get a lot of new stuff now that you mention it....
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