Site Feedback / Issues

[Lindy]

When trying to purchase something using a Mastercard you get the following PHP error:

Warning: fsockopen() [function.fsockopen]: unable to connect to secure.authorize.net:80 (Connection timed out) in /home/ipslink/public_html/customer/core/sources/classes/gateways/gateway_core.class.php on line 147

Dont know if its a bug or just authorize.net thats giving problems. Also, why are the cc transactions not running over ssl ?

*Edit: Running firefox on Windows Xp - Not really relevant ;)

We're aware - we'll have it resolved as quickly as possible. Thanks! :)

[Guest]

This isn't really a bug, but it's a suggestion: In the "Call us" section, it says:

"outside usa" as such.

It should have usa capitalized to be "outside USA" (as it is a proper noun and a proud country we're dealing with here).

It's just using forced-lowercase, if they were to capitalise one part correctly, they'd have to capitalise the others too, or it'd look silly.

[George M.]

I was trying to purchase the IDM and it wouldn't accept my credit card even though I put in all of the right information.

Also, when I try to update my information in the client area .. it won't update it.

And another thing I found out. Since it wouldn't let me purchase IDM with my credit card I used paypal and everything worked fine until I was being redirected to the client area or whatever.

Here is the error:

Fatal error: Using $this when not in object context in /home/ipslink/public_html/customer/return.php on line 77

[George M.]

Okay, now that I purchased IDM it's now telling me to "Pay Now" or "Print" after I already purchased it about an hour ago? =/

I hate these bugs. :P

[Brandon C]

Does it say on Your Invoice page something like: "Invoice Paid" in black, bold letters underneath of the actual IDM Invoice? It should state something of the sort, and all orders are manually approved.

[Watty]

Okay, now that I purchased IDM it's now telling me to "Pay Now" or "Print" after I already purchased it about an hour ago? =/

I hate these bugs. :P

Like Brandon said - all invoices are manually approved to aid the prevention of fraud (trust me, it happens a LOT here). Either Debbie or Little John will get to it when they get back online... Debbie will probably be first online in about 4 hours or so. :D

[Watty]

As for the new site layout... I'm 100% pleased with it. To the person/group responsible for its inception - KUDO's! Very professional. :thumbsup:

[Brandon C]

As for the new site layout... I'm 100% pleased with it. To the person/group responsible for its inception - KUDO's! Very professional. :thumbsup:

I agree, it's a very professionally created site with very nice content and graphics. Well done, IPS and others who helped in making this great site what it currently is! :)

[Brandon C]

Don't know what the heck happened to the IPS Site but whatever happened it's naked showing its directory structure and it's not a pretty sight!

Edit: Now, I can't even connect to invisionpower.com or ipslink.com! It appears that the server is down!

Double Edit: Now it's back up and running. :)

[UnitedPakistan]

Very nice job!

Definetly will look into this new CMS...

[Lindy]

The ordering issues/errors and connection issues should all be resolved now.

[Brandon C]

Continuing from my previous bug list with my previous useragent...

Bug #12: In Safari on http://community.ipslink.com/board/feature...ums_topics.html, it shows:

Forums and topics, along with the users, form the cornerstone of any traditional community. They are the categorization of discussions, and the discussions themselves. IP.Board doesn

[princetontiger]

The new site design is IMPRESSIVE

[BarnRacoon]

After processing a payment the page where the Thank You message appears is all broken. You cant read the links on the left, colors seem wrong, the rest of the customer center looks fine though...

Firefox 2, Win XP

[zigs]

Could be me cos Im Welsh not American :P

Community Suite


Our community suite is perfect for any sized community you may wish to run, from small fansites to a large corporate web presence. We realize that not all communities are the same, which is why we have worked hard to ensure that our suite can match your needs, not visa-versa. If you have needs that you don't believe are covered by our products already, we invite you to contact us and we'd be happy to discuss a solution with you!

shouldnt that be VICE - VERSA


Fixed - Rikki

[shakerz]

Seems to me missing stripslashes in the support tickets.

.... didn\'t ...

[Working4computers]

Is there any reason why IP.Board and IP.Gallery are on the front page, and IP.Blog isn't?

When clicking to edit a Alternate Contact the links on the left of the page are dark.

You can not add more than one alternate contact, I'm not sure if this is a bug or a feature....

:)

[Working4computers]

Parse error: syntax error, unexpected $end in /home/ipslink/public_html/customer/core/sources/ipsclass.php on line 1882

When trying to look at the Knowledge Base of Products.

Shouldn't the Knowledge Base black title image have a space between the text; to show: Knowledge Base instead of Knowledgebase

[Working4computers]

Warning: Cannot modify header information - headers already sent by (output started at /home/ipslink/public_html/customer/core/sources/functions.php:224) in /home/ipslink/public_html/customer/core/sources/ipsclass.php on line 860

Shown on main page of the client center

[Working4computers]

Nothing major; but how about changing the names (and descriptions) of the products in the Bug Tracker. Now that they are all renamed IP.Board and so on....

Just makes it all fit together.

[robdon]

When you click on the download for IP.BOARD 2.2, the next page is the 'Terms of use/Service' , it states at the top that its for IPB 2.1 rather than 2.2

EG:

End User License Agreement (Version 2.1.x)

[XGhozt]

After submitting a ticket there is that page that offers extra help before actually submitting the ticket, its a bit messed up.

[ZuCruTrooper2]

Two things on the hosting page:

On the front page, where you have the three image choices, shouldn't they be links? I instinctively tried to click on them and nothing happened, when it is something you'd expect to be clickable.

Also, on the dedicated server page, in "Benefits of IPS Dedicated Servers" the second to last entry says "Future products from IPS will be available at free reduced cost as they are released." Wouldn't "at free or reduced cost" make more sense?

Also, {$pagetitle} is still appearing in the client center.

FF2 on XP


Fixed - Rikki

[Dannyarr]

Not sure if this has been posted already but I'll post it anyway. Submitting a Support Ticket looks broken in Safari.

[Dannyarr]

Another one.. when paying a Invoice via PayPal and then returning to the Client Center via the link provided from PayPal this shows up.



And also none of the links on the left work on that page. Here's one, they're all doing the &section=blah thing and that isn't working.

https://www.invisionpower.com/customer/&section=account