General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,364 topics in this forum
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- 3 replies
- 375 views
How do I set my default search to 365 days instead of last visit when someone searches on my forum?
Last reply by Marc, -
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Hi, newbie here! We have a software company and we just set up a user group site for our clients. I have set up the site so that the users can only create accounts with their organization domain. This of course helps me ensure that the users are actually a user of our software. My question is if a user leaves their organization, how do I know to remove them from our user group? I mean, sure, I can ask my clients to provide me with a list to remove them as they leave but I can't be sure that they will do that. So I was wondering if anyone else has come across this and if so, what measures have you put in place? My initial thoughts were maybe there's a way to requi…
Last reply by Marc, -
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- 1 follower
- 2 replies
- 344 views
Is there a way to view and edit what forums another user currently follows from ACP?
Last reply by Marc, -
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- 2 followers
- 1 reply
- 345 views
Hi, my community member need to act as host of a course, but they only works with zoom, is possible merge the Zoom use inside the Live Topic? Or if we use Live Topic, that mean we don´t need Zoom? Another question, I know the Live topic is only for cloud account, so what about if I transfer currently license? that license with Brand removed, migrate to cloud will keep the Brand removed?
Last reply by Marc, -
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- 3 followers
- 3 replies
- 402 views
Hi Guys, We're getting lots of spammers registering and some of them are taking to PM's to spam discreetly. What I'd like to do is restrict new users for 15 posts or so. Starting with just not being able to PM during this period. This used to be a setting but now it seems that I need to make possibly a 'New Member' group to put new registrations in, which is restricted, and then auto promote them to the Members group after 15 posts. Is this correct? Is there anything I should know before I do this? Thanks, Christian
Last reply by Prank, -
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- 1 follower
- 4 replies
- 512 views
Hello, I have set a category up that when people post, only staff can view this. However, there is a template I wish for people to use when posting and I have created a post, locked, pinned and featured it but people are still unable to see it due to the setting of not showing other users posts. Is there anyway I am able to show my post specifically so that they can view the template I want them to use when creating a new post?
Last reply by Marc, -
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- 2 followers
- 2 replies
- 337 views
I think right now only 5 people can be in a group PM... Is there a setting somewhere that can increase the number of people allowed in a group PM?
Last reply by Marc, -
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- 2 followers
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- 400 views
My hosting only has MySQL 5.7.44-48-log, and they will not update it anytime soon. will MySQL 5.7.44-48-log work with IPSv5?
Last reply by Marc, -
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- 2 followers
- 17 replies
- 853 views
I created a cron per the error message I got from Invision. My provider, SiteGround, says it is running, cron. Invistion says it is not. This is the error: You should set the cron to run the following command every minute: /usr/local/php80/bin/php -d memory_limit=-1 -d max_execution_time=0 /home/customer/www/mySite/public_html/applications/core/interface/task/task.php 29eb6f039e43b68b4ae33156cb778ac2 I created the cron many months ago, second or third time. SiteGround says the cron is running. I would like to start running the site. I have had it for many years and still, I'm at the cron stage. What to do. Bob /usr/local/php80/bin/php -d memory_…
Last reply by Marc, -
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- 1 follower
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- 237 views
Good Day I want a member to be able to Moderate one forum only, i.e. not be a full Moderator but be able to look after one forum. I've done it before, but I can't for the life of me remember how. I've had a play and added him as a new Moderator Group, Restricted - the other one I did allowed me to add certain forums, but for this new one, there isn't the option. Any help gratefully received. Many thanks Bill
Last reply by Jelly Belly™, -
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- 1 follower
- 8 replies
- 1k views
I thought there was a way to prevent all Caps in topic titles? I can't find that setting, if there ever was one? Thanks for the help folks 🙂
Last reply by JohnCourt, -
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- 2 followers
- 1 reply
- 310 views
We've just introduced Blogs to our community (about 4-5 months ago) and some members are taking to it quite well. But someone pointed out to me that the 'Views' metric that was visible at the top of their Blog seemed huge compared to the actual view metrics for the blog entries they had created. On my community, Blog ID #16 has a View count of 114,879 on the top level, but when you add the Views of each individual blog entry within the Blog (entry IDs 86, 83, 78, 70 and 67) the total only comes to 1,167. Similar mis-matches in View counts are happening on every Blog on my community, but that particular Blog is where the problem is most obvious. Is this expected …
Last reply by Marc, -
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- 4 followers
- 8 replies
- 865 views
Just wondering if there is a native solution (or 3rd party plugin/app) for showing the unread notification count as a badge number for PWAs. Check example (with #10): I currently make it work using JS to fetch the member notifications endpoint (/api/core/members/{id}/notifications) and extract the unread count from the fetched result and set it with setAppBadge PWAs function. But this is a long polling that consumes too many resources. -- If there is no native solution, my next idea is to extend the endpoint to retrieve just the count of unread notifications (no looping fetched rows in the result, like my current workaround). So, can you point me out …
Last reply by Randy Calvert, -
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- 2 followers
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- 407 views
Good morning! Sorry on the title wording, I really couldn't think of a way to word it. I'm wondering if it is possible for when a person creates a post that it automatically has [UNRESOLVED] next to the title and once a staff member completes the request, the staff member can change it to [RESOLVED] or if they are working on it [IN PROGRESS] Hopefully this makes sense!
Last reply by Daniel F, -
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- 2 followers
- 1 reply
- 380 views
I have a special Expert group. The answers from this group should be featured in a block (post feed). There is no possibility to pull the answers from one group only in the default block. I must specify the topic author. Activity stream block does not allow filtering by group as well. Does anybody know how to get posts from one group only in the block? Any ready plugin/app? Thanks.
Last reply by Marc, -
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- 2 replies
- 3.2k views
Hi everyone! I'm trying to see how I can remove "Powered by Invision" at the bottom of the site, and I can't seem to find an answer anywhere. Is this a higher tier plan we need to pay for? Thanks!
Last reply by AdminHaptX, -
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- 2 followers
- 3 replies
- 464 views
Hi! We've added some custom emojis to our forum, and everything is working great. However, when you are in the post editor and select the emoji button, you have to scroll through a LOT of other emoji options before seeing the categories for the customs. These are the current settings for emojis in the AdminCP. Is there a way to just show the Classic emojis and the customs, and place the "people", "animals", "food", etc. at the bottom of the list? Thanks!
Last reply by PinPics, -
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- 2 followers
- 6 replies
- 493 views
Hi Guys If I change this "post must be approved" to be unchecked and save it and then come back in the setting has not been saved? I've tried this multiple times in various groups. Is there a delay in making the change the Db accepting it or something or is it a bug?
Last reply by Marc, -
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- 2 followers
- 6 replies
- 597 views
I found the paid topics feature on another site. Is this a feature built into the script or does it require an application?
Last reply by Adriano Faria, -
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- 2 followers
- 4 replies
- 503 views
Hey guys, I am looking to setup an FAQ section on my community but do not see such an option available on the stock IPS software. Did I miss something ? If this is not available, is there a known custom application that can be installed to achieve this ? Many thanks, P
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Last reply by WP V0RT3X, -
- 1 follower
- 1 reply
- 394 views
Hi, there any 3party app that replace the IPS Store to handle physical products, sell and delivery workflow?
Last reply by Randy Calvert, -
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- 1 follower
- 13 replies
- 757 views
Hello. I share my topic link on Facebook, i see my avatar instead image on topic. How to show topic's image (below) or i'll delete my avatar for showing topic's image 🫤 Edit: Bizarre... When i try to share this topic on Facebook, i see what i want to see for my forum. How i can fix it on my forum?
Last reply by Jim M, -
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- 1 follower
- 4 replies
- 382 views
A guest sent a spam message through Contact form using a valid email address (admin's personal hotmail that is not associated with any member) and we receive a "Verify your email" notification at the personal email and after verification, we get the spam message delivered. How is this possible? "Verify your Email" received at admin's valid personal email address (not associated with any user) - you can replace the "domain" with our domain name to derive the email address: /index.php?app=core&module=system&controller=redirect&url=https://domain.com/contact/?do=confirm%26key=3d71bd549c55805525a41ab06374a695%26email=<domain@hotmail.com>&key=76…
Last reply by WebCMS, -
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- 1 follower
- 3 replies
- 436 views
I assumed that once I flagged a member as spammer (which automatically removes their profile picture) they could no longer access their account, and yet I just saw one member flagged as spammer just uploaded a new profile picture?
Last reply by David N., -
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- 1 follower
- 4 replies
- 691 views
Could any one help me I am trying to make my forum private so for guests I have an area where they can post there reasons for joining but thats all they can see after giving interest on why they would like to join once they register I would still like to restrict what they see until approved by the admin or moderators. Is there a way I can do this? Hope that makes sense. I have played around with permissions all I seem to be able to do is hide content from guests but once they are a member they can see everything? Thanks Sean
Last reply by Marc, -
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