General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
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Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
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4,379 topics in this forum
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Hi, so I noticed I can make members off the forum an Admin, I would like to do this as a member has experience on building forums so the help is welcomed. Can I set it so when he makes any changes before there are active I can verify them first just to make so no changes happen without my say? Thanks Sean
Last reply by Randy Calvert, -
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- 1 reply
- 365 views
Hello, Is there any way to remove saved credit card info for all users at once? (on Stripe payment gateway) I know we can remove it one-by-one from ACP but want to clear all stored card information on all accounts. Any Idea?
Last reply by Jim M, -
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- 2 replies
- 321 views
Hi again 🙂 I was just in my ACP and was looking for announcements but I can't seem to find it, I am sure that there was an option? am I being blind again?
Last reply by Buttercup, -
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- 1 follower
- 3 replies
- 352 views
Hi, is there an option to have a live chat on the main page off my forum? I have the creator package but still learning how to use everything. Thanks Sean
Last reply by Marc, -
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- 4 followers
- 4 replies
- 549 views
Hey guys, It is likely this has already been covered in another post/blog but what preparations have IPS made in light of Google/Chrome killing off 3rd party cookies and the introduction of the Privacy Sandbox? Many thanks P
Last reply by Dll, -
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- 2 followers
- 2 replies
- 258 views
Does anybody know how to change the Unread/Read topic buttons? I have a custom icon/image uploaded to resources but it is not showing named topic_button.png which worked on 4.7.1.2 but not on 4.7.16? Thanks for any help
Last reply by Marc, -
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- 1 reply
- 347 views
I have been thinking about using a email provider/service like Google which requires me to add a MX Record at the DNS level, I am kinda wondering if this interferes with how emails are sent via the systems in Invision like the contact us and so on. Does it matter?
Last reply by Jim M, -
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- 2 followers
- 9 replies
- 509 views
Have you come across this before? The Similar Content widget block isn't available on my site for some reason and it isn't already in use on the page (I just double checked!). I checked another one of my sites with the same full suite, same latest version and it is showing there under System blocks in the page editor: Is there anyway to reactivate it, please? Many thanks!
Last reply by Jim M, -
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- 1 follower
- 1 reply
- 374 views
How does one go about creating an announcement that only shows up on the forum index? I have no problems creating an announcement that shows above content on every page, but I want it to only appear on the main index. Here are the relevant options for an announcement: For "Where to show?", there are the options: I figured "Platform" would do the trick, but when I select that, I don't see the announcement. The only way I can get it on the front page is to select "Everywhere", but then it shows up on all pages, which I don't really want. Thanks for any advice. ..Al
Last reply by Jim M, -
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- 1 follower
- 4 replies
- 424 views
Hi Are live topics available for forums, cloud or not? I can't see it anywhere in my settings.
Last reply by Nathan Explosion, -
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- 1 follower
- 2 replies
- 395 views
I searched my ACP for 'quote' and 'quoting' but didn't find anything. I thought I had limited my quoting level to 1. Meaning, if user A posts something, and user B quotes user A and answers, and I try to quote the whole post by user B, only what B wrote is inside the quote in my post, it automatically strips the quote from A. Now this works for me, limiting my quote to only whoever I'm quoting, and not who they had quoted. And yet I just saw a regular member quote someone's quote... I'm not sure where to go to double-check my settings?
Last reply by David N., -
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- 3 followers
- 1 reply
- 231 views
I don't want people to sign up through the top right button in IB. Can I remove this? Reasoning: I have a pre-registration form that I want people to use which drops them into my outbound email marketing system (Aweber) and kicks off a campaign with onboarding information. If this button is here, people can bypass my "onboarding" campaign in AWeber. Alternatively, can I make that Sign Up button link somewhere else? Thanks! Chris
Last reply by Marc, -
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- 1 follower
- 4 replies
- 392 views
Hi. I'm looking for the options to customize outbound email messages during the registration process, and can't find it. KB didn't bring up anything. The messages people get after registering to confirm their request and finalize their access. Thanks!
Last reply by Chris Jaegeer, -
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- 2 replies
- 310 views
I feel like this is a dumb question but I can not figure it out. How do I set permissions for Commerce menu items? From my admin account, I can see what I need to see. When I log in as a user I can get "The page you are trying to access is not available for your account." I messed the the menu item settings and looked in Group permissions. Where the holy heck is the setting?
Last reply by John Horton, -
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- 1 follower
- 3 replies
- 382 views
How do I set my default search to 365 days instead of last visit when someone searches on my forum?
Last reply by Marc, -
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Hi, newbie here! We have a software company and we just set up a user group site for our clients. I have set up the site so that the users can only create accounts with their organization domain. This of course helps me ensure that the users are actually a user of our software. My question is if a user leaves their organization, how do I know to remove them from our user group? I mean, sure, I can ask my clients to provide me with a list to remove them as they leave but I can't be sure that they will do that. So I was wondering if anyone else has come across this and if so, what measures have you put in place? My initial thoughts were maybe there's a way to requi…
Last reply by Marc, -
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- 1 follower
- 2 replies
- 353 views
Is there a way to view and edit what forums another user currently follows from ACP?
Last reply by Marc, -
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- 2 followers
- 1 reply
- 352 views
Hi, my community member need to act as host of a course, but they only works with zoom, is possible merge the Zoom use inside the Live Topic? Or if we use Live Topic, that mean we don´t need Zoom? Another question, I know the Live topic is only for cloud account, so what about if I transfer currently license? that license with Brand removed, migrate to cloud will keep the Brand removed?
Last reply by Marc, -
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- 3 followers
- 3 replies
- 418 views
Hi Guys, We're getting lots of spammers registering and some of them are taking to PM's to spam discreetly. What I'd like to do is restrict new users for 15 posts or so. Starting with just not being able to PM during this period. This used to be a setting but now it seems that I need to make possibly a 'New Member' group to put new registrations in, which is restricted, and then auto promote them to the Members group after 15 posts. Is this correct? Is there anything I should know before I do this? Thanks, Christian
Last reply by Prank, -
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- 1 follower
- 4 replies
- 519 views
Hello, I have set a category up that when people post, only staff can view this. However, there is a template I wish for people to use when posting and I have created a post, locked, pinned and featured it but people are still unable to see it due to the setting of not showing other users posts. Is there anyway I am able to show my post specifically so that they can view the template I want them to use when creating a new post?
Last reply by Marc, -
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- 2 followers
- 2 replies
- 347 views
I think right now only 5 people can be in a group PM... Is there a setting somewhere that can increase the number of people allowed in a group PM?
Last reply by Marc, -
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- 2 followers
- 2 replies
- 410 views
My hosting only has MySQL 5.7.44-48-log, and they will not update it anytime soon. will MySQL 5.7.44-48-log work with IPSv5?
Last reply by Marc, -
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- 2 followers
- 17 replies
- 869 views
I created a cron per the error message I got from Invision. My provider, SiteGround, says it is running, cron. Invistion says it is not. This is the error: You should set the cron to run the following command every minute: /usr/local/php80/bin/php -d memory_limit=-1 -d max_execution_time=0 /home/customer/www/mySite/public_html/applications/core/interface/task/task.php 29eb6f039e43b68b4ae33156cb778ac2 I created the cron many months ago, second or third time. SiteGround says the cron is running. I would like to start running the site. I have had it for many years and still, I'm at the cron stage. What to do. Bob /usr/local/php80/bin/php -d memory_…
Last reply by Marc, -
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- 1 follower
- 1 reply
- 246 views
Good Day I want a member to be able to Moderate one forum only, i.e. not be a full Moderator but be able to look after one forum. I've done it before, but I can't for the life of me remember how. I've had a play and added him as a new Moderator Group, Restricted - the other one I did allowed me to add certain forums, but for this new one, there isn't the option. Any help gratefully received. Many thanks Bill
Last reply by Jelly Belly™, -
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- 1 follower
- 8 replies
- 1k views
I thought there was a way to prevent all Caps in topic titles? I can't find that setting, if there ever was one? Thanks for the help folks 🙂
Last reply by JohnCourt, -
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