General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,419 topics in this forum
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- 4 followers
- 12 replies
- 856 views
So if I use Store feature of Commerce to sell physical stuff, after upgrade to v5 I will lost that Store? Can't sell physical products anymore?
Last reply by socceronly, -
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- 1 reply
- 239 views
Any way to hide views on the redirect forums? also for reviews on pages, anyway to show Review quantity instead of comment quantity on the forum overview?
Last reply by Marc, -
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- 3 followers
- 6 replies
- 434 views
Since upgrading from 4.1 to 4.7 and migrating from self hosted to ICC at the beginning of this year I've noticed that my daily registrations and overall site activity has plummeted to a fraction of what it was prior to those moves Any idea what might be a probable cause for that kind of decrease ?
Last reply by Jelly Belly™, -
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- 3 followers
- 3 replies
- 487 views
Hi! Where do I find the option to create links in the footer area like you have here? Thanks!
Last reply by PinPics, -
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- 1 follower
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- 353 views
Hi all, When searching for my community in an incognito window, the "online members" block shows who's online. Is it possible to hide this? (especially the pseudo/names) Also, would it be possible to have the page redirect to a customised log in page? Thanks for your help!
Last reply by VahnPetit, -
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- 5 followers
- 2 replies
- 410 views
Howdy folks, is there a setting somewhere that I can turn on to notify me when someone edits an article or record in wiki mode? Thanks!
Last reply by JohnCourt, -
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I was wondering if it was possible to have users select a club upon registration as a requirement?
Last reply by Daniel F, -
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- 3 followers
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- 364 views
We've been using the Bulk Mail tool successfully for site announcements. Previously, we had a newsletter list running through Mail Chimp and want to go to using the IPS Bulk Mail feature only. I've imported the e-mail list into a separate user group that we can select when sending a Bulk Mail -- but I notice there is a widget option for Newsletter opt-in. Is there a way in the Invision platform to offer users the option of opting into a newsletter (or opting out)?
Last reply by PinPics, -
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- 4 followers
- 4 replies
- 473 views
Wondering if there is any way we can search or filter "most viewed" pages in the entire community forum? Like these
Last reply by Jim M, -
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- 12 replies
- 879 views
When I copy/paste text from a page into a post/comment and another user reads using a different theme, the background color of the pasted text is displayed in the origin theme's background color. I know there is an option to Paste in Plain Text but users may not use it because the pasted text in the editor displays with the same background as the current theme and hence not noticeable. Eg: Dark theme - copy text from a page and paste into the editor and post. Other users using a light/default theme see the pasted text with dark background. How do I workaround this issue? Here is the text I pasted that I copied from the dark theme into this editor here that …
Last reply by WebCMS, -
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- 244 views
At some point i will have someone to have access to AdminCP to work on the design of the website. Id like to know how can i limit the access to just take care of website design instead of giving them the full access to the panel?
Last reply by th0rn, -
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- 332 views
So I’m trying to figure out the best way to list a bunch of items that allows members to rate and review. I saw the Pages has this capability but wasn’t able to figure out the best way to do so. Would an alternative option be to create a forum, create the item name as a topic, and allow the posts to be reviews? Is there a rating option? is there a way in pages or somewhere else to have the reviews be set up more like an Amazon, this user 5 star, here’s the comment?
Last reply by Shutout , -
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Is it possible to make Pages' article reviews anonymous? How about comments as well?
Last reply by Jim M, -
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- 2 followers
- 13 replies
- 889 views
Hello. We're looking into re-opening our forums to new users and want to make sure the email is working. Questions: 1) If we use PHP as the delivery method, I assume that means it will send from an address like forums@ourdomain.com. How do we configure this? I don't see where we would enter the credentials on the forums. 2) Is there a better way to send emails? I see the option for SendGrid but not sure what that is.
Last reply by Zhivko, -
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- 2 followers
- 3 replies
- 443 views
Is there anyway to remove the dates from forum posts? See attached screenshot of what I want to remove. Or maybe there is a addon to remove this date? It's just so in your face and some forums are older yet still lots of valuable info in them yet people see the date and think its old info.
Last reply by Mediamage, -
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- 1 follower
- 8 replies
- 498 views
This is silly, but I can't seem to find where the option is to import a CSV member list in AdminCP. I've tried searching the Help Guides, and nothing is coming up. I know I'm just missing it, because I've done it before. 🙂
Last reply by PinPics, -
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- 1 follower
- 5 replies
- 466 views
One of my forum users wants his posts from before a specific year deleted. From what I can tell they would have to be done manually, but there are thousands. I could delete all of his posts but he would prefer to keep the more recent ones. Is there any way to just delete posts from prior to, say, 2010? I'm thinking perhaps there's a plug in might do it? Any ideas?
Last reply by teraßyte, -
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- 2 followers
- 9 replies
- 541 views
When in gallery images I click show EXIF information, the geolocation is not included in the list. Is there any reason not to include it? Thanks in advance.
Last reply by Stuart Silvester, -
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- 5 followers
- 7 replies
- 863 views
When creating a forum, I can make it as Discussion or Questions. Is there a way a single forum can have both? Otherwise, do I need to create a second forum for any topic I want to provide experts on?
Last reply by Marc, -
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- 3 followers
- 12 replies
- 1.3k views
Hi, I'm trying to use my forum as an oauth2 server, the problem is the other application (the oauth2 client) is making request with the OpenID standard, it is possible for invision to support the OpenID standard? I can only configure a generic oauth2 server... Am I missing the option somewhere? Thank you
Last reply by imJexs, -
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- 4 followers
- 3 replies
- 329 views
Hi - Back to testing 4.7.12 on the devsite and I am playing with creating events in Calendar. I have tried a number of different sizes for the cover photo shown here but nothing seems to properly fit. I even used Meaure It to calculate the height of the area, 200 px, and then resize and image to those dimensions but it still doesn't work. What have others done to properly fit an image without losing most of it in the drag to where you want it mode? Thanks for any thoughts! Brian
Last reply by TracyIsland, -
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- 6 followers
- 31 replies
- 1.7k views
Does it show to all users, if so is there a way to disable that? Kind of annoying to have to go to that step to visit a website. Also means google bots etc can't crawl my website anymore and will affecting page rankings?
Last reply by Jim M, -
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- 4 followers
- 4 replies
- 420 views
My site data has now grown. I have two options. Move to a bigger hosting plan or offload to Amazon S3. If I offload all files, data, and images to Amazon s3. Will it affect my Google Image links? Will links for photos in Google and other search engine still work? Or will my site need to be re-indexed by Google? Is there any negative side effects from doing this? Will all the local data automatically be deleted after moving to Amazon s3?
Last reply by Randy Calvert, -
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- 1 follower
- 1 reply
- 368 views
Good day! First a little background - I work for a small software company. We just launched a user group with all of our users and set up a community site for the group. We also launched a monthly webinar training series. I know that our site allows for live topics and I'm very interested in that. Also please note that I have basically no knowledge in live streaming and the regular meeting series with lots of people is still very new for us. Now for my question - We currently use Google Meet for our monthly webinars and this is working well. We thought about setting up the live topic but we realized that the Google plan we have does not allow us to do live streami…
Last reply by Jim M, -
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- 2 followers
- 2 replies
- 297 views
I have two subscriptions (no products). I would like to give a limited number of discount for the purchasing of subscription. Example subscription: 100USD initial payment and 30USD for renewal. I would like to give a 100% discount for initial payment only. Limited to the first 5 subscribers. Possible?
Last reply by Sonya*, -
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