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WiCKeDxgg

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Posts posted by WiCKeDxgg

  1. My community in cloud website broke out of no where? This is actually a critical point in the day where I get most of my sales and i cant even access admin panel. Not one page in my website. It is telling me to reinstall the software by redirecting me to admin/install.

    it looks like my whole website was deleted which i really hope wasnt the case.

     

    Update: Well email got back quicker than usual. They are fixing it. Can a mod or admin please close.

  2. 2 minutes ago, Miss_B said:

    It looks to me like that plugin and theme are not compatible with the latest version of Ipb. What are the links to that theme and plugin?

    Can't you get at the Acp at all to disable/uninstall them?

    Did you run the Support Tool in your Admin Panel as mentioned in the message? Can you get to the logs page? What other messages are listed in there?

    Can you post th elink to your forum or a screenshot of the error(s) that you are getting?

    Its not a theme or plugin, its Facebook chat messenger, its just a few lines of code. I'm not even sure if that's what's causing the issues because its displaying on my website perfectly, i don't see how that will break admin panel and work perfectly on the site? it also broke other features on site like customers not being able to make purchases. 

  3. I updated from the version before 4.6.8 that was available. I was on Gamozilla theme. When I tried to update at first it told me I had a modified theme and i couldnt update but that was because of the facebook chat plugin. I removed it to update, and i updated. as soon as the update was done i added the plugin back in the tab i had open from editing the theme prior.  I noticed the site loading was 5x-10x slower than it was before the update also. My customers get an error saying site is having a technical problem when they try to do certain actions like adding a product to the bag for checkout.

  4. 53 minutes ago, Muddy Boots said:

    Use the Default IPS theme - or create a new one and see if it all works - if your using a modified theme or a custom theme the design may need updating

     

    51 minutes ago, Darth Vortex said:

    Try to reupp the update files and clear caches/run support tool. 

     

    19 minutes ago, Darkniciad said:

    Same here.  Just upgraded to latest from 3.x.  Was throwing errors on the default theme, so I created a new one, and that throws the same errors.  Cleared the cache to no change.  Sign in doesn't work on the public side.  Threads throw a captcha outdated error.  So do individual file listings under downloads.  Most things on my admin panel work ( the only error I've seen is unable to fetch featured guides on the support page ) but the public side is unusable.

     

    I cant do any of these, i cant access admin panel, everything throws errors. cant even access my support requests. so this is not looking good for me and my buisness at the moment, still nothing back from support. tried to email them.

    Just found out when customers add something to there cart they also get an error, so everything is halted.

  5. 1 hour ago, Jimi Wikman said:

    https://medium.com/@jamesfuthey/how-to-add-facebook-live-chat-to-your-website-dd48fc8bb066

    So it needs to go into the global template just before the </body> tag.

    In your admin section, go to Themes -> Edit HTML & CSS (looks like this </>).

    It should open your global HTML, but if it does not, you find it at core->front->global->global template.

    Go to the end of the template and place the Facebook code snippet just before the </body>.

    thanks, this worked perfect!

  6. Hello, I used Brilliant Discord Widget for my website to login & using it, removes the password from my account. And when I try to reset my password it tries to prompt me to create a new account. Any ideas how I can get back into my account in community on the cloud?

  7. I want to hire someone to make a custom app for my website, but before I do that, I'm just wondering if we are able to have a c++ application handle login and registrations on app. So it would also create a profile on site if they registered through the app. Or i could haave register link to the register page in a browser but would login still be do able ? Im on community in the cloud but I do realize I may have to host myself to have full control.

  8. On 1/21/2017 at 6:32 PM, Pedro Ibåñez said:

    Hi again and sorry opentype, now I understand better how super grid and super help works.

    At last I get it to work very pretty mixing super grid and super help and making templates on Photoshop and adding them with <img src=”http://myserver.com/uploads/ rst_category.jpg”> .

    I have a little questions please (In red in screenshots).

     

    1.thumb.png.dcf89e53b2c9dd68bd133f277f7d641c.png2.thumb.png.5e1ee5966b4ecaf7b84e2c861a9fa217.png3.thumb.png.45aa1df1259cc00ace043c4735adef13.png

    PD: If anyone like the templates I made, and always with opentype permission I can share.

    Much Thanks!

    that looks really good! does this work on 4.6 community in the cloud ?

  9. 6 hours ago, TAMAN said:

    In the theme settings > footer tab you have a truncate setting to set how many lines to show in the editor field 🙂 

    so just set a number or disable truncate setting 

    this worked, i was wondering why it was doing that, although it is a good feature to have I think it should be off by default. thank you TAMAN & Darth Vortex!

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