panzerscope

Hello all, 

Something curious which is not immediately evident to me why this is the case. We have a few subscription packages to choose from, in the subscription settings we allow users to Upgrade or Downgrade their subscription package. As per the below screenshot.

I thought everything was working fine, having not checked it (My bad)I had someone comment that when they visit the subscription page, there is no choice to upgrade nor downgrade. The below is an example of a our subscription page, on this page (Logged in as another user), I would expect to see the Upgrade/Downgrade buttons. 

What have I missed ? 

Thanks,
P

2 minutes ago, Adriano Faria said:

It is 4.7 since last Wednesday.

So it is! Thanks for pointing it out. 

On 7/24/2022 at 3:12 PM, My Sharona said:

Has not been marked as compatible yet?

It can take up to a couple of weeks.

Hello all, 

We found the cause of the issue, it was one of the 3rd party plugins indeed. It was a "Back To Top" plugin that was causing a big headache. We also made some adjustments to mod_security and HTaccess. All seems well at the moment. I appreciate the help very much!

All the best,
P

Just now, A Zayed said:

I can confirm that 404 error, for ACP live search:

 

The main concern is that, for some reason, if you're installing/upgrading app or plugin, if the installer ajax wizard failed, you got thrown to front-end with an error of "The page you requested doesn't exist".

The question, Why ajax requests fail sometimes?

@Jim M 

Just so you know I am working With A Zayed regarding my issues 🙂

This is so strange. I have just tried on a completely different machine on a completely different internet connection, using Chrome Incognito/Firefox and still the same issues.  

I am not arguing, just that I cannot replicate the good state you are seeing. I have also had some colleagues in different geolocations try, they see the same issues.  

We will run through going back to IPS stock, and run through everything systematically to see if that solves anything.

That is strange. I will try a different machine/Internet connection as even in Incognito mode, those errors persist. Will report back.

7 minutes ago, Jim M said:

When I renamed your .htaccess file, I am no longer encountering these errors. I would suggest removing everything in your .htaccess file except for our URL rewrites and try again.

Something looks to be redirecting or mis-interrupting requests there.

Hello Jim, 

We tried this with having just a .htaccess file with the below, but we still see the issues we were having before. Any idea ?

Quote

## IPS Suite Forum SEO
<IfModule mod_rewrite.c>
Options -MultiViews
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_FILENAME} !-f
RewriteRule \.(js|css|jpeg|jpg|gif|png|ico|map)(\?|$) /404error.php [L,NC]

RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
## End IPS Suite Forum SEO

On 7/20/2022 at 7:48 PM, Jim M said:

Support is still covered under self-hosted licenses. The avenue to receive support has only changed. Our same staff will be here to assist you in this forum for any software support needs. Our staff has access to the client area to obtain secure access to your access details you provide and we can escalate your ticket, should it require doing so.

What is it that you require support for? We’re here to help 🙂. 

Thanks for clearing that up. 

Basically we recently migrated our forums from one server to another, essentially just moved from dedicated hosting to VPS hosting. However since doing so, we are experiencing some issues. We have tried the standard avenues of disabling all 3rd part plugins, clearing system caches and ensuring our CloudFlare service was disabled. However the issues persist, we even completely re-installed our VPS server to make sure that was not an issue.

We are seeing lots of 404 related errors which we cannot resolve at a server level and believe there must be something wrong with the software, or we are simply missing something.

For example. 

In AdminCP, If I run a search, say for a username the system stalls and generates the following errors: 

I can also just be browsing AdminCP and just get the following, where it cuts out completely: 

The 404 errors can also be replicated when on the "Marketplace" section of AdminCP. When searching for something I get the following: 

Furthermore, though less "breaking", is if I am on a page and I scroll up and down, I will continually generate the following errors: 

Ultimately, whatever is causing the 404 errors is the main concern as it is breaking backend and front end items. 

It would be great if we can have someone come in and have a look. I did fill out all the Access details in our client area for the server access as well as supplying an admin login for IPS. 

Let me know what the next steps are 🙂

Many thanks,

P

Really ? I must have missed that memo. Hmmm. So what avenues are there if you are getting an issue you cannot explain. I have spoken with server admin etc and our only other avenue was to speak with IPS regarding the issue. 

Hello, 

Quick question, I require some technical assistance which looks like you now have to pay for as its not covered under standard. I took a quick google on how to add this as per: 

However I am not seeing this in my area as below. 

Any idea ? 

Many thanks,
P

On 7/19/2022 at 7:11 AM, InvisionHQ said:

Fixed

A new version of this file is waiting for approval.

Great thanks, will await for it to be released.

@InvisionHQ

I am receiving hundreds of errors in my system logs pertaining to the Classifieds App. Please see below 

Quote

TypeError: method_exists(): Argument #1 ($object_or_class) must be of type object|string, null given in /home/ehwkimips/public_html/system/Theme/Theme.php(885) : eval()'d code:3743
Stack trace:
#0 /home/ehwkimips/public_html/system/Theme/Theme.php(885) : eval()'d code(3743): method_exists(NULL, 'canModerate')
#1 /home/ehwkimips/public_html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_classifieds_front_browse->subcategoryRow(NULL, NULL, Array)
#2 /home/ehwkimips/public_html/system/Theme/Theme.php(885) : eval()'d code(739): IPS\Theme\_SandboxedTemplate->__call('subcategoryRow', Array)
#3 /home/ehwkimips/public_html/system/Theme/SandboxedTemplate.php(61): IPS\Theme\class_classifieds_front_browse->category(Object(IPS\classifieds\Category), '\n<div class='ip...')
#4 /home/ehwkimips/public_html/applications/classifieds/modules/front/classifieds/browse.php(250): IPS\Theme\_SandboxedTemplate->__call('category', Array)
#5 /home/ehwkimips/public_html/applications/classifieds/modules/front/classifieds/browse.php(41): IPS\classifieds\modules\front\classifieds\_browse->_category(Object(IPS\classifieds\Category))
#6 /home/ehwkimips/public_html/system/Dispatcher/Controller.php(118): IPS\classifieds\modules\front\classifieds\_browse->manage()
#7 /home/ehwkimips/public_html/applications/classifieds/modules/front/classifieds/browse.php(21): IPS\Dispatcher\_Controller->execute()
#8 /home/ehwkimips/public_html/system/Dispatcher/Dispatcher.php(153): IPS\classifieds\modules\front\classifieds\_browse->execute()
#9 /home/ehwkimips/public_html/index.php(13): IPS\_Dispatcher->run()
#10 {main}

Please let me know if you require additional details. 

Many thanks!
P

On 6/5/2022 at 2:34 PM, Jim M said:

Before I state the below, please be aware that third party ad providers are outside our scope of support. What I am providing you is out of my own personal experience, not any official support capacity.

The script that is in your image above is your main script for AdSense, this will display their automatic in-page ads (Google decides where they go), anchor ads, and Vignette ads. This will not display manual ad banners where you select their location. Generally, this script is placed in the HTML head of your website, not in the advertisement module itself as it only needs to be included once.

If you wish to place manual ad units on your site, which will show up in the places you're selecting here in our software, you will need to create a manual ad unit as well. You can see this documentation for help from Google with that: https://support.google.com/adsense/answer/9274025?hl=en

Quick question regarding the IPS software. How do I dictate where the manual ad units show up? I looked in the block manager and did not see anything related to advertising, with respect to where I could insert an advert block on any given page ? Just struggling to understand how I place an ad block on the site and link it up with the manual ad unit html I get from Google. 

Thanks in advance for any help you can offer.

Great thanks, I will use products instead 🙂

Hello, 

I recently added some different subscription models to my site along with some existing subscription models. However I note that if a user is already subscribed to a product, they cannot subscribe to a second. Is there a way to allow users to subscribe to multiple packages ? 

Thanks,
P

On 6/5/2022 at 2:34 PM, Jim M said:

Before I state the below, please be aware that third party ad providers are outside our scope of support. What I am providing you is out of my own personal experience, not any official support capacity.

The script that is in your image above is your main script for AdSense, this will display their automatic in-page ads (Google decides where they go), anchor ads, and Vignette ads. This will not display manual ad banners where you select their location. Generally, this script is placed in the HTML head of your website, not in the advertisement module itself as it only needs to be included once.

If you wish to place manual ad units on your site, which will show up in the places you're selecting here in our software, you will need to create a manual ad unit as well. You can see this documentation for help from Google with that: https://support.google.com/adsense/answer/9274025?hl=en

Thanks for that, I will certainly check that out.

16 hours ago, Randy Calvert said:

It took awhile for Google to learn my site and increase the amount of ads it actually delivered even though it was integrated sitewide for guests. Also ads may be showing for some but not all users still. I noticed on my site especially early some users reported seeing them while others did not for awhile. 

Thanks for the headsup, I guess I will have to be patient and see if the ads start getting served. Will report back. 

10 minutes ago, Randy Calvert said:

There are many times where even once verified that Google won’t display ads. 

Pull out a different browser and run incognito.  Load a page that is supposed to display an ad and view source. Look for the code itself in the HTML. If the code is there, it simply means Google is choosing not to return an ad for you at this time.  (Either for you personally or for the site itself.)

Good shout. So I checked a page where I expect to see ads and inspected the source, I can see the HTML for the ads is inserted as per what is configured in ACP. So I can only guess (Once I rule out CloudFlare), that Google has not yet served an ad.

2 hours ago, Jim M said:

Please double check you are following the instructions correctly from Google as, at least what I am used to of their script, it does not look to be implemented correctly. It looks like only 1 of 2 things have been implemented. If you have any questions about this, please contact Google.

Javascript is only disabled in your ACP for security. This will not have any impact on the front-end visibility of Javascript.

I have re-checked, everything is fine. Google even authenticates the site correctly, so I do not think it is a script issue. I am checking to make sure as well that Cloudflare is not blocking anything of note. 

Hey all, 

So this is my first time setting up my IPS forum with Google Adsense. So far as I can see I have everything setup correctly. 

1. Google Adsense has verified the site and is up and running. 
2. So far as I can see, I have configured advertisements correctly in the IPS AdminCP. 

However wherever I have selected adverts to appear, they do not seem to be. Has anyone else run into these issues. Please see below screenshots of my current setup in the AdminCP (I have hidden my Adsense ID in the script)

I also noticed in the Advertisements area, that Javascript has been disabled, as per the below screenshot example. Would this have an effect ?

Any helps or advice is greatly appreciated. 

Many thanks,
P

On 5/5/2022 at 6:17 PM, Jim M said:

Is there more detail you can provide? Where does the notification take you? I.E. the first post, an unread post, the last post, the mentioned post, etc...

Also, it is worth mentioning, looking at your screenshot, you do have quite a few third party applications and plugins plus a custom theme. It may be worth disabling all these to see if they are impacting you here.

I do have third party installations yes. I have not yet disabled them to see if that is the issue as they are part of the core experience, so disabling them for any period of time is something I have tried to avoid, but I will if needs must. 

On 5/6/2022 at 8:08 AM, Marc Stridgen said:

Could I ask if this is in a questions forum you are referring to?

No this would be in a discussions forum. 

Thanks!

14 hours ago, onlyME said:

Hi,

I will update it.

Wonderful! Thank you 🙂 

Hello all. 

I am just wondering if anyone else has had the issue whereby if you get a notification of a new post in a topic, that when you click on it, it does not always take you to that new post. I have had a few members note this issue and will usually have to scroll up or down to get to the right place. We of course have taken note of the notification settings as displayed below.  Anyone else had any problems ? 

Thanks very much,
P

Just a quick question. 

Either YouTube has changed something or something on VideoBox has possibly changed. I noticed now that if you use a standard URL from the browser for a YouTube video and put it in the "External URL" field when submitting a video, it will submit, but the video does not work. 

You now have to specifically get the video URL.

For instance, if I used this it will not work: https://www.youtube.com/watch?v=G5HvWN6d42g&ab_channel=IntelNewsroom

However if I get the video URL (by right clicking on the video and selecting "Copy Video URL") it will work, such as this: https://youtu.be/G5HvWN6d42g

We used to be able to just use the long browser URL. Did something change ?

Thanks for creating and supporting this app!