panzerscope

Hello all, Not sure if anyone else has had this, but within the last 30 days I have had two accounts register with the site and then try and purchase one of our premium products, however they try the purchase like 500 times, so this is definitely a bot. Is there a way to mitigate this from happening ? Thanks, P

This is now disabled.

I have manually adjusted the user since so hopefully that does not cause you issues. The username is "maddangerous"

Hello. I came across a strange occurrence today. A member purchased one of our premium membership packages. I received a message from them stating that even though they had made the purchase, their account was still a standard account. After investigating there account had not been automatically added to the appropriate user groups as per the subscription setup. Below are the current settings of the premium product. It is set so that upon purchase, the user is moved to the primary user group of Premium Silver. They are then added to the secondary user groups of Members & Marketplace enabled. I could see that the user had been added to the Marketplace user group as a secondary, which is correct. However their primary user group as still Members and the Premium User group had not been set at all. I have 3 other products set up this way, so I am forced to assume there will be issues with the others. Any ideas ? Many thanks, P

Hello @SoftwareFactory. I have sent you a PM detailing an issue I am having with the plugin on my community. Looking forward to your reply 🙂 Many thanks, P

Thanks

Thanks Marc. How to access the ticket, again I can't find it in client area. BTW, the information on the file (FTP/AdminCP access) is updated.

Hello folks, The forums was installed at subdomain (abc.xyz.com) with 2FA activated which was working fine. Recently, I migrated the forums to the root (xyz.com); the migration was successful, however was not able to login (as an Admin to AdminCP/frontend; or the members at frontend) due to the 2FA problem. I believe that perhaps the 2FA stored data is somehow not ported during the migration; even though I and other Admins and members entered their security question/answer correctly. Next, I turned OFF the MFA settings from init.php file; tried to login to the AdminCP, and this time was not presented with the 2FA page and was able to get in the AdminCP. Then, inside the AdminCP, I went to Members profile and updated my security question/answer and saved it; then logged out. Next, I turned ON the MFA settings in the init.php file. Then, I logged in the AdminCP and entered the same 2FA security question/answer and was able to get in without an issue. Since this episode for login with 2FA cannot be repeated for every hundreds of members, I have turned off the 2FA from AdminCP to avoid members complaining they can't login. But I really want to enable the 2FA for everyone back like it was before migration. What is the possible cause for this error (as everything during the migration went fine and the forums is online now)? Any help will be appreciated. Note: In order to pull IPS Support team for diagnostics, I logged in to the client area for raising a ticket, but was surprised to know that: Your current plan (self-hosted) does not include email support. All I have to post the issue here. Anyone from IPS team can tell what is the procedure to get the email support/ticket system service back? I can't see any option in the client area to subscribe to it. Kim

Resolved. Anyone wondering, even though we removed the old site, Cloudflare was causing us problems. Temporarily disabling remedied the issue.

Hello, Can someone point me in the right direction to speak with someone regarding this. There is no longer a direct technical support. I have recently moved my community to a new URL, the old instance on the old URL has been removed entirely. However when I login to my client are to change the URL, I get the below. The system still seems to think the old instance still exists. Can this be manually changed by support for me ? Many thanks, P

Thanks chums 🙂

Thanks:) I have looked at the editing permissions in the usergroups. Looks like you can only set the limit in Minutes. I'm guessing there is no way to set it to days ?

Yes, but that would be ok as I would aim to put a select few that run clubs into such a usergroup. My aim being to restrict all other usergroups with limited editing and have one Usergroup that allows editing for the select few.

Thanks very much:) True, The problem is we have "Club" style topics which the OP will usually continually edit the first post with new information etc. This would then limit what users can do in these types of topics. That said though, If a user belonged to an additional Usergroup that allows unlimited editing, would that work ?

Hello all. I bet this is simple but I did not cone across an answer when searching. If a user edits a post to destroy content, how would I go about restoring a post to its exact previous state ? Thanks! P

True, But this button would only work if the "Can Post HTML" is enabled. But inherently if that option is enabled, there is no restriction to stop someone from posting any HTML they wanted. At least that is how I perceive it.

Hello all, I know that in IPS Admin, via the user groups you can allow/disallow the posting of HTML. For obvious reasons I know why it is a dangerous item to have. However I have another site (Trusted) and wondered if it is possible to allow the posting of HTML via trusted domains only. This way the system will only allow HTML in posts if it is from a "Whitelisted" domain. I feel this would allow for a "Safer" why for HTML posting. I am not sure if this is an option already, but I did not see it. Please let me know if it already exists. All the best, P

Worth noting that there is a new version on the marketplace that resolves with issues with IPS 4.7.3

Looking forward to V3 myself as decided to hold back my core platform upgrade as I don't want the Market place to die lol.

Hello all, We have "Badges" assigned to user groups so that those a part of any particular user group will have a badge that shows in their post bit showing their position on the site. However as standard, below the users username it will show the name of the user group, which for us just ends up saying the same as the badge. Is there a way for certain user groups to hide the name of the user group they are a part of ? For example, I would love to be able to hide the section marked in the red box, but only for certain user groups. Any ideas ? Thanks!

Thanks for the shout out, I will delay our site upgrade then until a new version of Classifieds is pushed.

Thanks for getting this ticketed. Its possible this may affect other users and be an across the board situation. Will wait to see what the team find :)

I only manually assign subscriptions by adding the member into an additional user group via their user profile in AdminCP. I have not touched anything relating to the database.

So I have done the Site Upgrade. I will send a PM with specific user details for testing. However this particular user is currently a "Premium Gold" subscriber, which you can see is highlighted, but no ability to upgrade/downgrade. If a user is expired I would of imagined they would have the ability to rectify that ? Thanks.

Ahh yes good points! I have manually assigned some users with Premium Accounts, so I guess that would explain for some, why there is no option to do anything, unless I am incorrect ? As for the expired users, yes I have come across one that is expired and the ability to subscribe does not seem to be available. Is there a way to change that behaviour ? Thanks!