You should, yes. A 403 message from the server is that the server is actively preventing you from performing an action. As you mention, mod_security is the most common, but there are others such as securi
Hi mate, so there were two things, 1 I upgraded (I was holding off until supported) and it appeared in the marketplace but 2 somehow I had let the license lapse. I am usually pretty good at keeping up to date with these things but had no idea! Everything is back to normal now. Thanks!
My take so far reading through all of this...
Don't lose your marketplace developers. They're a key to your success and help build your suite of products. It's a win for customers in getting more robust features, it's a win for developers in earning revenue, it's a win for your company/product suite in both revenue and features that can be adopted. It's a tough balance to be had, but I can certainly see a credit system whereas developers are credited back license costs once they contribute X (whatever X is deemed to be). This incentivizes them, and should be coupled to a quality metric to ensure they aren't just throwing something out on marketplace to get the credit but that their offering provides verifiable value to the consumers.
There is a huge gap in affordability between hobby sites and business sites. To have the same pricing model apply to both only serves to make it unaffordable for hobby sites entirely. If IPS has an interest in being the forefront of online forums/CMS and gain correlating exposure, this approach is leaving hobby sites out of the equation and that is a net loss for IPS in gaining visibility which translates to future sales/adoption by new hobby/business sites (penny wise, dollar foolish). Not to mention the immediate loss and future visibility from hobby sites that migrate to another solution and popularize it will negatively impact future IPS sales/adoption. IPS needs to find a way to balance the affordability based on the target customer, but not at a reduction of features (as that inhibits marketplace incentive and adoption if that feature set can be found elsewhere)
Support. You need to address the turnaround SLA for support and customers need an appropriate path to solving site critical issues within a reasonable SLA without it costing $1250 or waiting 3+ days for a resolution to take effect (note, not 3 days to respond, but 3 days to resolve it and have the site properly operational).
Unquestionably, the PR around this specific case needs (and is getting) review. Moving forward IPS needs to do a far better job in broadcasting the roadmap of these changes and provide their customers the opportunity to assess them, which avoids customers being cornered ala "big bang" like we've seen here.
I can see MANY are quite upset by these changes for a variety of reasons, but I also see opportunities for IPS to revise their approach for their benefit and for their customers' benefit. It's a complex situation, and there are fair arguments on both sides, however there is a big void in the balance in the current solution and it WILL unquestionably adversely affect BOTH IPS and its customers.
- "cannot see the forest for the trees"
On one of my sites people constantly contact me/us about setup of their phones, and most of them use fb messenger.
Today I noticed a message in facebook that I can use Facebook Chat Plugin - did anyone try that service?
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin?ref=fbb_cbb
Probably. You can set up forms with custom fields and let members submit entries based on their member group. You can also use member group permission to make sure only admins see what was submitted.
dwm.specops got a reaction from TAMAN in Dreadnought Theme [ support topic ]
