ahc

Not sure if anyone else has reported this issue, but there's a weird glitch I think where the person requesting the account deletion and the person who validates it via email show as two different people/accounts?

Saw this in the release notes. What does this mean exactly?

I don't understand what this means. Why is the information attached to the post and not the badge? And why are you saying this is the only way to manually give a badge when there's an option to do so from the ACP? So basically unless a rule is attached to it, we don't have the functionality to add a description. Can I request this as a feature in the next update? I don't understand why the functionality exists, but was left out for manual rewarding. Most of our badges will not be using rules, but I do not want to transfer them over if I can't even tell the members what they're for.

I don't know if I'm just not seeing it, but in the new achievements system with 4.6 I see we can make badges, however I don't see a place to put a description to explain what the badge is for? I see some descriptions for the badges that Invision gives out: Is this only for badges granted via rules? How am I able to add a description to my other badges? Right now I can only add a title, an image, and choose whether or not it can be manually rewarded.

No. 🤣

Okay, I must be ignorant in this particular subject then, so I'll try to educate myself by asking a question. What exactly about your hosting costs more if our websites have more traffic? I went and viewed 3 of the most popular website hosts on the market and I don't see anything about traffic/impression limits. Am I missing something? Sorry, the clarification wasn't to insinuate that it was expensive, I was just pointing out that in reality for most of those upset in these comments about the new renewal schedule that it would actually cost them $9 more per month in actuality.

@Matt You may have removed the online user limit for cloud hosting, but I see that you replaced it with a limit on page impressions instead. Why are you guys determined to force people to limit their traffic or get charged up the arse with fees? You make it seem like you did everyone a favor, but all you did was slap some lipstick on the pig. Also, it’s $54/m. Let’s be real about the fact that a lot of those responding aren’t going to pay annually based on their feedback.

Jesus Christ The timing of this is just so uncanny to me. I was already doing the last app/plugin updates for what we have on our community with our current renewal, but we(staff) already silently decided to leave Invision behind going forward and I'd say we made this decision at the perfect time. When I joined back in 2017 this community was thriving. Now I come to check and it's quite dead when you take into consideration how many users it has and how many used to be active. I believe the final nail in the coffin for this was when the forum was reorganized and all community content was placed behind a paywall (needing an active license). It's pretty much a ghost town unless you give someone something to argue about, but I've already given my opinions on this in the past so I won't waste time rehashing. In the past year alone we have noticed a huge decline in the marketplace with numerous developers leaving and a lot of things becoming abandoned due to low sales and neglect from Invision's part for some of their own apps. I've been worried about this since 2018/19, and my concern just kept growing after each update and policy change. I've slowly realized that this may have not been the best software to use for my type of community, but I knew with the marketplace we could do our best to mold it the way we need it. That clearly won't be an option for us now when there's only a few developers I trust to buy from and I see them posting about dropping support for apps that we use heavily. (An art site can't exist without a gallery, even though the gallery app is the most atrocious thing and we've spent so much money trying to improve it ourselves.) I say good luck to those who didn't have plans of leaving before today and also to those who decide to stay due to whatever circumstances. We've put thousands of dollars into this software, but eventually you have to sit down and really think about whether or not taking the loss is worth it in the end if you can do better elsewhere. The lack of transparency while preaching about transparency, the cheesy community manager reply rhetoric, and the subtle gaslighting is just bonkers.

Any way for us to change the icons? We use FA5 which has updated icons for some of the social sites, so I know you can't make the changes globally as it's not supported by Invision.

Genuinely curious; Since the club is already closed, why would someone need a password if they already need an invite just to get in? Are you trying to create some sort of pseudo two-factor authentication for clubs specifically?

It's early enough to still do this, but the old account no longer exists as it was attached to someone who no longer works for us, which is why we had to change it and haphazardly so. Our rush to mass cancel everything was done to try and mitigate as much damage as possible since we weren't sure how long the account would remain. Does that mean there's no way to clear these up going forward?

We had to move everything over to a new PayPal, and that meant cancelling all of the current PayPal billing agreements/subscriptions and creating new ones on the new account. Everything is working as intended except the old PayPal agreements we cancelled through PayPal are still showing up on the members account as active on the ACP, but when we try to view them we get an error. How can we fix this? I would assume it would know it was cancelled on PayPal's end and not have it appear as active still. Members aren't able to change their subscriptions themselves because it acts like they already have one even though it's cancelled.

Yeah no problem. Dawpi is helping me out with something else as well so I’ll need to make a new acc for you both to use when I get home from work.

Yes, please make it optional if you bring it back. That notification noise was almost as bad as the Facebook pings. Good riddance! 🤣

Er, I'm not sure if a log would be present for my specific issue? It's just about the button not reappearing when an invoice expires.

Welp, this is good to know. Never knew it was deprecated because everything is locked behind a paywall now.

Sent. 🥰

I know you said you fixed it so regular members wouldn’t get notifications when they edit their own posts, but I just purchased this today and set it up, now members are freaking out from getting notifications when they edit, hide, or lock their content thinking they did something wrong. I’ve disabled it in the meantime, but was the fix not permanent? If not, can you add an option to select which groups the notification will trigger for when they perform an action? We don’t have edit restrictions for anyone and our VIP members have the ability to hide and lock/unlock their own content. I don’t want them to overwhelm our customer service team with tickets about this. 😞

Hey Adriano, any update?

If you're already using the Invision app, there's no need for Tapatalk. Don't cater to members who look at necessary change as a bad thing; Those are not the people you want representing your community and you should do what's best overall. You either adapt to change or get left behind. They do not bring growth to your site. Our board used it for barely a few weeks and then promptly removed it after numerous reoccurring issues, one of them being that it would not honor group permissions consistently and members could access content they were not meant to see, including staff-only content. We were told it was a temporary issue and would be fixed, but then it happened again after the "fix", so we said adios and just dealt with not having an app. We still deal with not having an app because the Invision app does not work for non-forum communities, but we manage.

Ah! I looked over it completely, sorry about that. Thanks!

Hey there, I was just curious. Didn't this app used to allow club leaders to change the group type on the frontend? I read through the features list and I don't see it listed there, unless I'm confusing this with a different app?

I can't find the bug tracker anymore, but we just upgraded to 4.6 and now the buttons are missing in the app marketplace. Example below of a free theme. Edit to clarify: The button to purchase or upgrade the app is missing from the small, empty rectangular box above "Resource Information"

Hey there! Not here to rush, just wanted to say that I ran into another user having the same problem. The invoice expired, but no one can pin the shop still. The button doesn't appear even for staff. Since we remove expired invoices periodically, there's no invoice for me to go in and change from expired to cancelled to make the button show back up, so this topic is now sitting in limbo and the owner is wanting to get it pinned, but we can't make an invoice for it. Disabling and reenabling the app doesn't fix it either. Seems like the only way I'd be able to pin it is if I do it manually through the ACP which isn't ideal since it doesn't create an invoice to be paid. If worst case scenario I have to do a fresh install, I can do that, but I'm not sure if this would prevent it from happening again. Sorry again for the bother!!

I personally would prefer this one. I feel it's more efficient as anyone who pulls out before the competition is over will not need an email. I'd want to use it to email all participants to let them know that the competition is officially over and then another email after winners have been announced. I'm not sure of the usage needed by the other poster who suggested the idea originally.