I love Invision and their support is top-notch and I have been with them for years, but almost every time there is an issue, I am scolded and sometimes shamed for using plugins, applications, and themes. Almost always. There is rarely a reply of support that doesn't include a comment that is basically, "well, what did you expect since you are using plugins, applications, themes?" And often the support takes longer because the issue is immediately dismissed as a third-party issue. The irony is that in almost every case, it turns out it was not an issue with an application, plugin, or theme. I totally get that we have to troubleshoot and that it is practical to start with the assumption that it might be a third-party issue, but why are we even using these third-party resources if we are just going to be scolded for using them? I've asked the team the same question and they assure me that they are not scolding me, lol, but blaming third-parties over and over and telling me that I wouldn't have issues if I didn't use them, etc. just makes me wonder why we even have them. I am on the brink of disabling all themes and third party resources.