
Everything posted by Vegan Gaymer
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Infraskew Theme [ support topic ]
In the theme, there is already a Swiper Slider as part of the theme. Is that different from a separate installation?
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Infraskew Theme [ support topic ]
SLIDER ISSUE: I noticed over the past month or so that the sliders no longer load. They remain idle with the loading animation. Any advice?
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Third-Party Support Ticketing System Integration List?
Is there a comprehensive list of third-party support ticket software systems that can be integrated with our communities? Thanks!
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LAXERI Theme [Support Topic]
HELP: I'm uploading a png for my logo and it only shows a broken image. The installation with the default logo was also broken, so I'm not sure what that means. Do I need to do a reinstall?
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LAXERI Theme [Support Topic]
Hi Rey! I just bought this beautiful theme and I am also getting this block to my entire site. The code above did not solve the problem. I see there have been updates since this was reported so it seems to still be an issue. What do I need to do to remove this and access my site? Thanks! Beautiful work! [EDIT] I now see that if I scroll down my site content is there! So is this just a slider panel or image box that I need to resize or remove? Thanks!
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Infraskew Theme [ support topic ]
Since it is only on the mobile platform, I can't use keyboard combos... but I'll troubleshoot by disabling plugins. Ugh, I don't like doing this because it removes key features, but I guess it is the only way. Thank you for responding, Taman!
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Preferred Pronouns in Profile Icon/Badges?
Does anyone have a recommendation for how to implement prominent display of preferred pronouns for members? I don't know if this would require a plugin or just a creative use of profile details or an addition of a snippet of code? If anyone has any suggestions or recommendations, I would love that. Thank you!
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Infraskew Theme [ support topic ]
You are right. It's also in the default theme. What could that mean? Since this is probably not theme-related, I will report again to Support. They usually just blame plugins and move on, so it's hard to get help from them anymore. Thank you for suggesting the default test. I totally forgot I had that theme! Because yours are THE BEST.
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Infraskew Theme [ support topic ]
EMOTE BRACKET ISSUE I think I have tried to fix this before, but it remains to this day... it's been a couple of years with this issue and I can't figure it out. Someone just suggested that I do a clean reinstall of the theme. Do you think that is the solution to this, or can we fix it without doing that? The issue is this bracket after every inserted emoted. But it is ONLY on the mobile version of the site.
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dsds - does anyone know what causes this?
holy moly, are you kidding me? It was that simple??? When I tried to get help from support, they were just scolding me for having plugins and telling me to turn them off and I just gave up. This was super easy fix. Thank you!! Now I wonder if this one is just as easy a fix... this is another persistent issue: the bracket after every inserted emoji, but ONLY on the mobile site. I have not been able to figure this out.
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dsds - does anyone know what causes this?
Hmm, no, let me see what I find. There it is! Second line... So just delete it? <div id='comment-{$comment->$idField}_wrap' data-controller='core.front.core.comment' data-commentApp='{$app}' data-commentType='{$type}' data-commentID="{$comment->$idField}" data-quoteData='{expression="json_encode( array('userid' => $comment->author()->member_id, 'username' => $comment->author()->name, 'timestamp' => $comment->mapped('date'), 'contentapp' => $app, 'contenttype' => $type, 'contentclass' => $class, 'contentid' => $item->id, 'contentcommentid' => $comment->$idField) )"}' class='ipsComment_content ipsType_medium'> dsds {{if $comment->author()->hasHighlightedReplies() || ( settings.reputation_enabled and \IPS\IPS::classUsesTrait( $comment, 'IPS\Content\Reactable' ) and settings.reputation_highlight and $comment->reactionCount() >= settings.reputation_highlight ) OR $comment->isFeatured()}} <div class='ipsResponsive_showPhone ipsComment_badges'> <ul class='ipsList_reset ipsFlex ipsFlex-fw:wrap ipsGap:2 ipsGap_row:1'> {{if $comment->author()->hasHighlightedReplies()}} <li><strong class='ipsBadge ipsBadge_large ipsBadge_highlightedGroup'>{expression="\IPS\Member\Group::load( $comment->author()->member_group_id )->name" raw="true"}</strong></li> {{endif}} {{if $comment->isFeatured()}} <li><strong class='ipsBadge ipsBadge_large ipsBadge_popular'>{lang="this_is_a_featured_post"}</strong></li> {{endif}} {{if ( settings.reputation_enabled and \IPS\IPS::classUsesTrait( $comment, 'IPS\Content\Reactable' ) and settings.reputation_highlight and $comment->reactionCount() >= settings.reputation_highlight ) }} <li><strong class='ipsBadge ipsBadge_large ipsBadge_popular'>{lang="this_is_a_popular_comment"}</strong></li> {{endif}} </ul> </div>
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dsds - does anyone know what causes this?
This issue has been persistent for over a year now, maybe two years. I've lost track in the pandemic, lol. I cannot figure out what plugin or app is causing this. Has anyone else come across this and do you know what it is?
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Account Deactivation
Thanks! I have no idea why, but all of my permissions were reset so I had to set them again. Looks good now! Thanks!
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Logging in: "The CSRF protection key did not match."
Same issue here. I updated my privacy policy and required users to agree with the updated terms and we get this error.
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Account Deactivation
I'm confused about where a user goes to deactivate/delete an account. Do they access it through their own profile account? Do I need to create a link to a specific page? Also, I don't see any alerts for the 3 requests I received over the past year and I totally missed them. Do I have to manually check for requests? Thanks!
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Facebook API Violation?
I did not ask anyone to review my privacy policy. I asked if there was documentation or guides for how to how to make our facebook app compliant. Anyway, thanks.
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Facebook API Violation?
Yes, I know now. Support has been so dismissive and unfriendly in response to the question. It would have been so easy to just SAY THIS in response instead of telling me I need to go hire a lawyer. That's ridiculous.
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Facebook API Violation?
I see. I think that helps a lot. I thought it was related to something about facebook. Thank you!
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Facebook API Violation?
Yes, that tells me what the violation is and what I need to do, but I have no idea HOW to do it. I have a privacy policy in place that has been working for years, but this addition is something new and I don't know where to find the wording or proper phrasing to correct this. I just don't know where to find the proper wording needed. I thought Invision used to provide those details, but I can't find them.
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What happened to "Client Area?"
I found it, thank you! They moved it, so I didn't know where to look. My page doesn't look like this. My "get support" is way down at the bottom of the page. Thanks!
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Facebook API Violation?
Yes, I have an extensive privacy policy. I guess it was missing this one thing?
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Facebook API Violation?
I received this as an alert regarding my Facebook Login api, but I have no idea how to fix it? Does anyone know what I have to do to fix this? Thanks!
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What happened to "Client Area?"
When I access the client area to get technical support, it is just an endless circle of links that lead nowhere. There is no support available. Is this temporary or a glitch? Thanks!
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Anyone else scolded for using Plugins, Themes, etc?
Just a quick update that after a month of third-party resources being blamed, it turns out (yet again) that it was an Invision issue. That's okay. I don't have any problem with any bugs or issues discovered in any application or Invision, but I have to say that I think this could have been resolved much sooner if there wasn't this uncomfortable bias against 3rd Party resources. I am just happy that the issue is being resolved, but after going through this so many times, it can get very frustrating. I say that with great affection because I am in awe of all of you who do this kind of work. I just don't want to go through this again.
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Anyone else scolded for using Plugins, Themes, etc?
Thanks for the response and encouragement. Yes, my community would suffer a blow if we remove some of these vital additions. Plus, I love supporting developers and creators. And The canned responses are expected. They are annoying, but expected. It's the additional commentary along the way that tells me that using plugins and applications will always be a problem (even though they rarely have been). My community hasn't been able to register any new members for about a month. The blame has been on an application that I disabled. I disabled all plugins, all applications, and the issue remains, yet it is somehow still third-party to blame, so I am just left with nothing but a broken site. I don't know what to do. For now, I'm patiently waiting for a solution. I am very excited about this and I hope it works soon. So far, I've had more issues than ever recently. I've been with invision for years, so I trust all of this will be sorted out.