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Jim M

Invision Community Team
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Community Answers

  1. Jim M's post in Deleting Unvalidated Registrations/Members was marked as the answer   
    Are these Email Validations or Admin Validations? If the former, please check that you have pruning setup, if you do not you can merely set this up for the desired days.
    If the latter, you will want to perform an advanced search on the members screen in the ACP by clicking the cog wheel in the search box. Filter down your search then once the search results load, click the "Validating" tab. Before clicking the prune all found button in the blue bar, double/triple check you're on the "Validating" tab before proceeding. 
    For self-hosted customers, as always, before doing any large pruning, it would be advised to take a backup prior to attempting.
  2. Jim M's post in "Page Updated on -----" Block was marked as the answer   
    I'm afraid, there is nothing in the software which will do this for all cases (e.g. record creation and editing). This could be something customized into the database's template, however. (I can move this topic to the appropriate forum if you would like me to)
    It is worth mentioning that, when a record is edited, the "Edited By" stamp will show just below the record like on forum posts and this can be readable by all members.
  3. Jim M's post in How can customize the text in Cookies page? was marked as the answer   
    Thank you for your question! Unfortunately, this is not something that is achievable within Invision Community at this time. The cookies page is automatically generated by our internal system information that is based around options selected in the ACP (e.g. if you use Facebook pixel integration, we include that information)
  4. Jim M's post in Is there a way to eliminate one or more forums from search? was marked as the answer   
    This would require a plugin, we only allow time cutoff for this, I'm afraid.
  5. Jim M's post in ban mac address was marked as the answer   
    Sorry, there are no means to ban a mac address. 
    You can disable message permission to your default member group and then automatically promote them to a different group on making x approved posts through group promotions:
     
  6. Jim M's post in IPS sites are down? was marked as the answer   
    You are a self-hosted client so you would need to contact your hosting provider. Currently, it looks like you're having an issue with your SSL certificate as it may be expired. Your hosting provider will need to assist you with that.
  7. Jim M's post in Self Hosting Help was marked as the answer   
    Unfortunately, the URL provided is not loading for me at all. I would suggest reaching out to your hosting provider if you are having issues with the site loading or loading code instead. These are signs that your server is not configured properly. Otherwise, I am happy to move this to our server forum where you can receive peer to peer help but I'm afraid, this is most likely outside our scope of support as it is configuration errors with the server.
  8. Jim M's post in Creating a block in IP.Pages won't save (error generated) was marked as the answer   
    You will want to disable strict mode on your MySQL server as currently, it is requiring default values for all fields but this one does not have one.
  9. Jim M's post in Bug Here on Viewing was marked as the answer   
    I've taken care of that. Appears to be some old, badly formatted HTML from a copy/paste.
  10. Jim M's post in upgrade Failed IPS Hosting was marked as the answer   
    Looks like the files did not get applied. AWS is having some issues right now outside our control so some things are a little slower than normal in communication. I would recommend waiting a little while then trying again.
  11. Jim M's post in Pages: block for recent replies on a specific forum thread? was marked as the answer   
    Unfortunately, the granularity of the block only goes down to forums, not topics so this would require a customization.
  12. Jim M's post in Can you provide standard achievements for download? was marked as the answer   
    Please find Rules, Ranks, and Badges exported attached 🙂 . You'll need to unzip them locally to your community then import each individual .xml file to the appropriate screen.
    Achievement_Badges.zip
  13. Jim M's post in Just Upgrade...White Page was marked as the answer   
    Looks like you had a blank index.html file in your root directory which was being read here. I re-named that file (in case you need it) to oldindex.html. That seems to have resolved your issue.
  14. Jim M's post in Folder Permissions? was marked as the answer   
    The following directories would need to be writable per your server's configuration (typically, this is 777 but may be 755 if you have suPHP or suexec or some other odd configuration), the rest can be normal:
    applications datastore plugins uploads and all sub-directories of uploads Of course, your installation may have different custom attachment directories which may also require to be writable.
  15. Jim M's post in Reoccurring system log entries may be indicative ... was marked as the answer   
    It is simply a warning that there are repeated log entries in your system log and you would want to review them as it is an indication that something may be wrong. The warning itself is not an indication that something is currently wrong. That warning will stay there till those log entries get pruned.
  16. Jim M's post in Category description text color was marked as the answer   
    You would want to enable "Use a Feature Color?" in the forum settings.

  17. Jim M's post in Reaction blank was marked as the answer   
    This is a part of the theme as you can see here with ours:

    You would need to modify your theme if you do not wish for this to happen which, I'm afraid, is outside our scope of support. I will move this ticket to our peer to peer forum for further assistance.
  18. Jim M's post in Missing Profile Complete on Registration was marked as the answer   
    After completing registration, I am hitting your Profile Completion rules in ACP -> Members -> Profiles -> Profile Completion:
     

  19. Jim M's post in Registration through link was marked as the answer   
    There are no means for a user to join a club or variable member groups during registration at this time. This would require a customization at this point.
  20. Jim M's post in problems with "Remove content moderation" was marked as the answer   
    You would want to go to the member's profile (or any members profile in the ACP if you want do all) in the ACP then click the down arrow on the content count and should see the option there.
  21. Jim M's post in Black Bar was marked as the answer   
    As Nathan mentioned, this is not something which is in our software but is the add-on mentioned (or something else). I would advise disabling all third party add-ons and switching to a non-modified theme to test. 
  22. Jim M's post in support form doesn't seem to be working properly was marked as the answer   
    I have replied to the ticket with your new email address but please find our reply to your issues below:
    The table below has crashed and will need to be repaired by your hosting provider or server administrator. Please contact them for further assistance. Please note that a table crash is always due to a server issue and not a software issue so working with your provider/administrator here is important to identify and resolve the issue.
    Table './lesbotro_board/core_pfields_content' is marked as crashed and last (automatic?) repair failed (144)

    Regarding the Error myisam_sort_buffer_size is too small you will need to contact your hosting provider for assistance here. We would recommend switching to InnoDB if your server supports it (which most do these days) as not only will this help resolve the issue but InnoDB is faster than MyISAM.
  23. Jim M's post in Plugins for members with paid membership? was marked as the answer   
    I would recommend purchasing our Commerce application as it fulfills this purpose: https://invisioncommunity.com/solutions/subscriptions/
  24. Jim M's post in Landing page / Sales funnel was marked as the answer   
    I would recommend looking into our Pages application. You can create various pages to fit any need. 
  25. Jim M's post in Cloud Backup ? was marked as the answer   
    Yes, we would provide you with a backup of your data and attachments. A self-hosted license would be required to restore the software though on your server. 
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