Jim M

Please be advised I have responded to your ticket with a question for you. Once you reply back, we can provide you instructions for add a domain or sub-domain here 🙂 .

"Everywhere" will not search for member names specifically in profiles. You have to search for specifically "Members" to search profile names. The reason why you are seeing these names come up in content is that they are part of content you are searching, i.e. when you searched "Carol" or "Adam" (on either community) and saw their name mentioned in the title or body text. I understand you're confused by the "Everywhere" not including member profile names but let's exclude that for the time being as it is currently intended not to do that.
We do not use any plugins for searching members on our community. Everything is core functionality in our software for searching.
Looking at your installation again, you are purposely omitting all groups from the member search because you have "Allow filtering by this group?" disabled in ACP -> Members -> Groups -> edit groups. For example purposes, I enabled it for the group our test account is in and then searched, which rendered the below:

 
You will need to update all groups as I did for the above if you wish to have them be searchable.

Please check that your server can reach remoteservices.invisionpower.com .
Check that the URL to the images are correct. If so, you may need to do a cache clear in ACP -> Support -> Clear System Cache.

Correct, this is currently working as intended. Through normal flow of the software, one would not end up here unless they purposely tried to get there.

Existing Subscriptions would not be able to be converted to a Product (only Products can be converted to a Subscription).
The other half of your question with a coupon with renewal-able products is true. If the first invoice is 0 then they would bypass payment. Then when the next renewal comes up they would need to pay the renewal price to keep their product active.

That would indicate that the functions may be disabled in your installation's root directory but are not disabled in sub-directories or serer-wide. This is not in error as described as we are merely reading directly from PHP.

If you enabled AJAX pagination in your theme and a user clicks to the next page of a topic (or other areas), the posts are loaded dynamically without doing a full load of the page through the browser. This would mean that most typical analytics platforms would not register that as a pageview because of that. If you use Google Analytics, you would want to utilize our Google Analytics integration which will automatically track these. If you do not, you would need to insert the specific Javascript code in that spot for your analytics provider.

Your database is missing the following table and/or that table is corrupt. You will want to reach out to your hosting provider to investigate what happened to the table and try to fix the issue.
Table 'bzpower_databasenew.ibf_core_members_known_ip_addresses' doesn't exist

You have several active licenses which have been renewed but I do not see a newly purchased license under this account. Was it under a different account? Newly purchased self-hosted licenses receive 30 day ticket support. Otherwise, there is forum support here on our community which is completely staffed by ourselves and we would answer the same like a ticket. If the ticket requires escalation, we can still convert the topic to a ticket if need be. However, we have found an extremely high percentage of support tickets are basic "how-to" functionality which can be collectively shared or even in the case of a technical issue, can be collaboratively resolved on our community. It let's our customers search for common questions and us to better review what is happening, as after-all, we're a community software provider 🙂 .

A -200 error here would be an error processing the upload on your server. You would want to check your server error logs to find out what this is.
Common examples are below but, of course, not an exhaustive list of what could be impacting you:
You're uploading an image which is larger than your PHP/server configuration allows. Your PHP/server memory limit is being hit when processing the image.

Please keep in mind that the location where you place the custom advertisement location will need to be able to execute template code. A normal editor (WYSIWYG block) cannot execute template code. You will need a PHP block, theme template, etc... in order to do that. Hope that helps 🙂 .

Your base URL is http://vpuniverse.com/forums/ so going to the root domain will not show anything. Looks like you have an old, unsupported file in your root which will no longer work to place a Pages page at your root when our software is in another folder. You will need to move the software to the root directory of your domain and then set Pages as the default application and the page you want to show as the default page.

Sorry, only active self-hosted licenses can change their license URL on file.

Thank you for providing an example. Unfortunately, I am not seeing that the attachment was uploaded to the article there. It looks like the image URL was copy/pasted in and then now the original content item which the image was uploaded to has been deleted. When the original content item that an attachment was uploaded to is deleted, the attachment is also deleted. You will want to upload the image or file to your article to ensure that it stays with the article for the lifetime of it.

Sure can! Please read the following guide around Custom Profile fields here: 
 
 
If you use the quick registration form, you will also want to take a look at using the full registration form to have custom profile fields show up there or look into profile completion: https://invisioncommunity.com/4guides/member-functions/profile-completion-r312/
 

As with some of the items on the Support Dashboard, you would only need to use it if you are encountering an issue. If you are not encountering an issue, there are no further measures at this time which you need to worry about.

This message is actually coming from your server rather than the software. Please contact your hosting provider and have them disable mod_security. Most likely this is mod_security or another security module on your server which is preventing that software from sending data to the backend code.

Sure thing, I have created this for you. Someone will reach out to you as soon as they can 🙂 .

In order for this permission to work, Guests would need access to your community. Currently, your third party plugin, WordPress SSO plugin is redirecting them away from your community so you will need to work with the author to get that resolved. (Sorry, third party plugins are outside our scope of support)
It may be that you also do not allow Guests to view your community in ACP -> Members -> Groups -> edit your guest group ->  ensure "Can access site?" is enabled.

If you are running suexec or suPHP, this would be writable permissions. If so, you would need to make sure all folders are 755. You can ask your hosting provider to perform this.

You will want to go to the System Log and review the log entry mentioned there. You will want to test the URL which it was encountered on and see if the error still exists. If it doesn't, this likely was resolved by upgrading the core or third party application/plugin, an issue you resolved in your custom theme, etc... If it still exists, you will want to check the aforementioned items for upgrades, if they are available, you will want to upgrade. If that doesn't resolve your problem, you will want to disable third party applications/plugins and switch to an unmodified theme. If that still doesn't resolve the problem, please let us know.

Can always manually register them or temporarily disable the spam defense system.

This would be controlled by typical session so if you are active with the user, you would stay logged in as them. Once the session expires though, you would be logged out. We utilize normal PHP session configuration for this so it is a timing of around 20 min. I believe. I'm afraid, there is no way to change this on our Cloud. (Nor would we recommend changing it if were on self-hosted.)

Please contact the author of the plugin for further assistance. Third party plugins are outside our scope of support.

When did you disabling messaging on your community? The messages from this user look to be from July of last year and earlier. As these messages are still in your database, the rebuild of Achievements would count these and this is how the user has this much reputation (they sent a TON of messages).