Jim M

I'm afraid, that is not currently how it functions due to technical aspects involved with how to handle filtering. You are more than welcome to submit your suggestion in our Feature Suggestion forum, however, for future consideration.

I have transferred this to a ticket as we will need to investigate why you're seeing the error which you are there. Sorry for the inconvenience.

Thank you. Could you please update the credentials on file and we can take a look to see if we can determine a software reason for this.

The PHP script you have there would not interpret time zones from your browser but our software will. To confirm, you're using the same exact computer and browser when viewing our software?

As you're on 4.6, a plugin for 4.5 will not be available to it.

If you would like to post a link to the item you're attempting to install, we can confirm why this is happening. As Nathan said though, it likely isn't compatible with the release you're on.

This would be a known issue which will be resolved in a future release. You can do that if it clears it up but we will not have a fix till he future release, I'm afraid.

This may seem like a silly question but are you accessing each install through the same means? (i.e. the same browser on your local machine). I ask as this could be a time zone difference being shown here. By chance, you're viewing this through a remote desktop machine and it has a completely different time zone, that would be expected.

While I certainly sympathize with the situation you are in, the fact of the matter is what I have highlighted for you. The part is the word "technically". That word has, unfortunately, caused significant struggles, pain, and downtime for our clients and significant overhead for our support on items which are outside our scope of support already. This was one of the many reasons to force authors to verify and confirm what version their add-ons work for prior to allowing them to appear as such in the Marketplace. Then also to verify those versions on install for clients. As much as I hate to throw anyone under the bus, it is also a little protecting you from yourself scenario too. Where clients have installed add-ons from far outdated releases, which just bring their site down. This may not be your scenario here but this is an extreme example that came up often in the past. If the author wishes to provide you the files, you can certainly upload the add-on as a custom item to your installation still. Though, from what it sounds like, the author has abandoned the project so that may not be as helpful but still worth a try to reach out. Ultimately, this has been discussed a lot on the community and while it has not fallen on deaf ears, as we truly value your input, it is not something which we are going to change at this time. I hope this helps clarify why this was done and I do want to say again, we do value your input here and it does continue to shape how we do things here.

While I certainly understand the concern here, an upgrade will certainly not modify your permissions. This needs to be done from an administrator (or potentially, a third party add-on). Looking in your logs, I do see permissions changed back in September for guests. While I cannot confirm what was changed, there was a change which could include this. Sorry that you encountered this but as mentioned, it is something that will be reviewed.

Thanks for posting! Unfortunately, this issue is beyond the scope of our technical support. 👩‍💻 Our technical support is happy to help you with the Invision Community platform, but we're unable to help with things like server management, theme questions and modifications. I've moved this to our Community Support area where other Invision Community owners will see it and help where they can.

By the permissions you have provided the user group, you in fact do want users to be able to read topics but not forums. While I do not believe this is a security issue in the software itself, as the software is doing exactly what you told it to do, I do think that this requires a little review internally as confusion can be had from this if you are expecting something to happen like you did here.

Please feel free to add the user ID of the user in question here. This way all of our technicians can assist you.

To clarify your question, you are wanting to hide IP addresses from moderators, is that correct?

SendGrid's URL decryption has caused some issues in the past so I would not be surprised. Of course, can confirm this by doing some tests with another SMTP provider.

Excellent! Glad to hear you found the issue.

No worries. Glad you found where it was coming from 👍

Please be advised that test URLs have limited support. Often if the file set and database are the same, it would be a server configuration item which is preventing it from showing. Looking in your browser console you may see an error. Often this comes up as mod_security when there is a display or save issue which is loaded over AJAX like this is. I would recommend reviewing your server/php configuration to ensure they are the same.

Sorry, could you please elaborate what this is in regards? We have a GEOIP service as a part of your active license but that is not an external service that can be replaced unless you're referring to something third party that you have installed which uses it.

I'm afraid, the only options at this time would be to renew the subscription or have the user contact you to fully remove it.

Please contact the author for assistance in uninstalling it.

They are sorted by when they were created. If you would like to change this feature, please leave your suggestion in the Feature Suggestion forum. I can move this for you, if you would like?

If you created an IPS Temp Admin account, you will need to copy the details in the Client Area access details area. The admin credentials that are there now is not for the IPS Temp Admin account.

That would indicate you already have a subscription. You can only have 1 subscription at a time.

Please be advised I have marked this to a developer for some further input. Someone will reply when they are able to.