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Marc

Invision Community Team
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Everything posted by Marc

  1. Did you manage to solve that @LiamH ?
  2. Marc replied to Franckkk's post in a topic in Technical Problems
    Did you manage to resolve?
  3. Did you manage to resolve this?
  4. Did you manage to get upgraded there?
  5. Just following up on this. It seems this was resolved for you.
  6. Did you get this resolved @Aramaech
  7. Did you manage to get this resolved, @Ocean West ? Edit: I see you actually have a ticket open relating to moderator logs, which we believe to be related to the same problem here. Please take a look at the folder ownership my colleague mentioned, and ensure all folders on your server are owned by the correct user
  8. The option you need to use to do this is here If you are unsure how to edit individual forums, see the following guide on this Just to note, you will see "Choose stock photo" on ours. If you wish to use that feature, you will need to ensure you have added the pixabay integration
  9. Thank you for letting us know. I havent seen this happening anywhere else, but I will certainly bring this up internally so that we can see where the issue is
  10. Thank you for informing us of this, and I have added to our internal bug tracker
  11. You would need to check what is wrong in your language pack there unfortunately. From what you have said there, it seems the issue is in the 3rd party language pack and not within the core platform
  12. As mentioned in the ticket there, this appears to be an issue whereby your task is writing items that your web user cannot read or overwrite, which is causing you problems. This is something you would need to address with your hosting company to get resolved
  13. Another update for you, just to let you know this has been patched on the 4.6.8 release. You can see this patch on the support area of your Admin CP
  14. Just a quick update to let you know a patch was just released for 4.6.8, and is available within the support area of your admin CP. No need to wait for the next release 🙂
  15. Marc replied to Richard Arch's post in a topic in Technical Problems
    That includes the logged in code from a member who can access this area
  16. Yes, a video would be very useful incase Im missing anything. With regard access, please add it to your account on file
  17. I am not able to replicate this at all on a new instance of the platform. Could you please let me know if you are happy for me to post on your site, or your test site if you still have that set up?
  18. Does this happen if you try to do this on a user who is in the same timezone as yourself? Sorry for the questions here. Just trying to find some common occurance given I cannot replicate
  19. Sorry Im not sre what you mean here, and why you are switching off javascript. That is simply now showing you each day
  20. If you use another mail server, are you having the same issue?
  21. Marc replied to Richard Arch's post in a topic in Technical Problems
    The issue here is that there is no access to your site unless you are logged in, and therefore that RSS feed also cannot be seen unless you are logged in.
  22. Sorry, could I just confirm here, are you setting and checking yourself? Or if this one person checking and another person checking. As if you are in different timezones in the latter scenario, that would indeed make a difference
  23. Ok. Please could you provide the step by step here to reproduce? Also, please attach the example image (zipped), and let me know what browser and operating system is being used
  24. Unfortunately running on an old server environment using the latest technology in software will indeed cause you issues at some point down the line
  25. Thank you for that extra information there 🙂