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Everything posted by Marc
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How to stop gallery feed block from cropping thumnails?
No problem. Sorry I couldn't be of more help straight away, but of course if it was only showing the first few or something, that would be easy to spot. But its showing things from years gone by
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Downloads: category latest files not updated when moving files
Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Download older version of templates/plugins
I have created a ticket for you on this, so we can look closer into the issue
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Bulk Mail issue after update
Glad to hear you have the issues resolved with that patch 🙂
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How to stop gallery feed block from cropping thumnails?
I need to know the handful it is actually showing in this case, as unfortunately without having this information, there is no way of me knowing if its showing a new one
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Error on Site Pages
I have split this into its own topic, as it was attatched to someone elses. At present, we are in a position whereby we are unable to assist as the (s)ftp details provided are either incorrect or inaccessable to us. Until this is resolved, we are unable to determine what is the cause of the issue, and we are in the position of guessing what may be the cause
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How to stop gallery feed block from cropping thumnails?
Please could you confirm you have left this long enough to check. Just looking there, its currently showing an image from 2015
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<img src=x onerror=prompt(1)> Added to personal information
Not unless it actually executed, no. I would however be questioning why a member is adding such a thing, as that would generally be an attempt to see if you can execute code on the page
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Open files from Pages in tabs instead of downloading
Might have a look at that myself, cheers 🙂
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Email Issue
You have IN_DEV set in your constants.php file more than once by the look of it. I would remove any instances of IN_DEV from there entirely
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403 Forbidden Error
Have you checked with your hosting company to see what is causing your 403 there?
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Open files from Pages in tabs instead of downloading
There is no built in method to achieve this. As mentioned above, with some creative use of pages templates you could achieve this of course
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IPS 4.5.7 - Closing "guest topic" still not working properly
I got it, cheers Nathan. Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.
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Images in Quotes Not Showing
Unfortunately, companies will update things, even if you cant actively see the changes your end. So its likely they changed something recently that has affected you
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Search secondary groups in frontend?
Please note we have limited support over the weekend periods. Could you provide an example so we can take a look for you? I would need to know what the search criteria is, and an example user you believe should be showing, and isnt
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Download older version of templates/plugins
What version is it you are trying to download there?
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Huge gap at the end of posts
This does unfortunately appear to be a bug on samsung phones
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Change AWS Storage Settings to use a custom URL
If you only change the URL, that change will be instant. However if you are also moving the files using the system, this will take however long it takes the physical file to move location
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Template error after giving warning
Is this also happening on a default unaltered language pack? I am unable to replicate this on my own instance
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Forum upgrade now images not showing
The above is correct. All we are referring to is visiting the upgrader directly, and upgrading all the files via FTP. This is simply because you may get stuck in the admin CP during the upgrade otherwise, due to bugs that have been fixed in that are previously, and other items such as PHP requirement changes
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Upgrading from 4.6.12 to 4.7.5 and php version
Upgrading all at once shouldnt be an issue now you know what items are incompatible and can ensure thats resolved beforehand. Good luck with the upgrade 🙂
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Need analytics tag installed
No problem. Glad you have what you need 🙂
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Site periodically going unavailable.
I believe my colleague is answering your questions there within the ticket on what you had set up particularly. Essentially however, you are looking at the logs after its now been pruned, rather than before
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Forum upgrade now images not showing
Ah of course. Just realised what version you are on. I would indeed update with the full upgrader as you are many tens of versions behind
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Forum upgrade now images not showing
Yeas, those are correct. However you are not just uploading in your case. You are also deleting. It should only be overwriting items where those items already exist (files only) I would be interested to know what you mean by you cannot use the auto upgrader due to where it is. That would be very unusual