hpcrazy

I had that before - the problem is that a guest now started to create like 10 invoices per day just by clicking on the " buy " button. And I don't want to go to delete these invoices daily. So I want that guests can see the content of the category but can not click on the added files....

Yes that works for the single download posts but not if somebody clicks direct on the category where you find those posts.

On my page I would like that when a guest clicks on a category in the download section that a customized message appears. At the moment it's this one here : Were can I change that message ?

ok got it - it's updated now.

I am sorry - where do I find the client area ? Of the customer ?

That's what I did - all is cancelled. But the subscription is still somewhere blocked :

Thats not possible - I have like 200 subscribed customers.

I deleted all invoices of this customer in his " customer view " section in the Admin CP - but still when I sign in with the customers account it is saying the subscribtion has expired :

Hi Marc, thanks for your anwser. There is a one year subscription and a monthy subscription. I think the customer started in 2019 with a monthly subscription and then switched to a one year subscription. The customer had a one year subscription which expired 2 weeks ago. Now he wanted to renew it but when you click on the " renew " button only the monthy subscription appeared. So he selected that one 12 times made the payment with paypal but he did not get upgraded by the system. So he complained. I checked the files and found the expired one years renewal invoice and marked that as paid. So the system gave him now access for one year but when you go to the customers subscription page the 2019 renewal date is still there and when you click on the renewal button the monthly subscription package appears again. view the screen shots It is also possible that I made this mess since I used to delete long expired invoices from my system. Maybe that customer made a longer pause and wanted to renew now and thats why this problem occured. In such case - is there a way to clean up the whole invoice record of a customer ? I could do a one year subscription with manual payment and mark it as paid.

I have a problem with the subscription feature. I have 2 subscription packages and one of my customers tried to renew it but when he clicked on the rene wal button it only let him select the other subscription package. And as one can see the screen is saying the the current subscription renews in 2019. I was able to make a approval of an other invoice and the member which payed 12 times the other subscription package can enter the system now and it is showing an other expiration date : I used to cancel expired invoices in my system since there were so many and as it seems there is a mess now. Now the question : How can I clear the members account that on the new renewal date a proper invoice is created and that in his account the proper renewal date is displayed ? Thanks for your help in forward. Hanspeter

Hey guys, I want to create my own award badges but still keep the existing ones. The existing ones are .svg graphics. If I add any .jpg graphics which dimension would be required that the size of all awards match ? Thanks for your help in forward.

I have the following problems : Many of my pages when they get crawled by Sistrix get marked with a 404 code. But in fact these are pages which have been deleted like 3 years ago. Why do they still get indexed and how can I remove them even they don't exist anymore ? And there are URL's marked with a 404 even they exist. This is one example : https://www.hanspeterkruesi.com/members/files/category/5-rock-guitar/ Thanks for the help in forward. Hanspeter

Hey guys, I was wondering if it would be possible to have a preview feature when a audio file is placed in the the download app. In this case I would charge for the download of an mp3 file but a potential customer should have the possibility for a preview. Is that available or could be a future feature of this app ? Thanks for the help in forward. HP

My seo expert suggested to me that I should exclude any URL's which contain either " php " or " = " from getting crawled by google. My website contains like 25000 url's and as he said it should not exeed the google crawl budget. From these suggestions I altered the robots.txt file like this. The directory where the the community is located is /members/ Is that correct ? Sorry I have no experience in doint robots.txt files. -------------- User-agent: * Disallow: /members/admin/ Disallow: /members/cache/ Disallow: /members/converge_local/ Disallow: /members/hooks/ Disallow: /members/ips_kernel/ Disallow: /members/retail/ Disallow: /members/public/style_captcha/ Disallow: /members/index.php?app=core&module=task Disallow: /members/index.php?app=forums&module=moderate&section=moderate Disallow: /members/index.php?app=forums&module=extras&section=forward Disallow: /members/index.php?app=members&module=chat Disallow: /members/index.php?&unlockUserAgent=1 Disallow: /members/*&module=search Allow: /members/*&search_tags= Disallow: /members/*app=core&module=global&section=reputation Disallow: /members/*app=core&module=usercp Disallow: /members/*app=members&module=messaging Disallow: /members/*&p= Disallow: /members/*&pid= Disallow: /members/*&hl= Disallow: /members/*&start= Disallow: /members/*view__getnewpost$ Disallow: /members/*view__getlastpost$ Disallow: /members/*view__old$ Disallow: /members/*view__new$ Disallow: /members/*view__getfirst$ Disallow: /members/*view__getprevious$ Disallow: /members/*view__getnext$ Disallow: /members/*view__getlast$ Disallow: /members/*&view=getnewpost$ Disallow: /members/*&view=getlastpost$ Disallow: /members/*&view=old$ Disallow: /members/*&view=new$ Disallow: /members/*&view=getfirst$ Disallow: /members/*&view=getprevious$ Disallow: /members/*&view=getnext$ Disallow: /members/*&view=getlast$ Disallow: /members/*?s= Disallow: /members/*&s= Disallow: /members/index.php?app=core&module=global&section=login&do=deleteCookies Disallow: /members/index.php?app=forums&module=extras&section=rating Disallow: /members/index.php?app=forums&module=forums&section=markasread Disallow: /members/*&do=who Disallow: /members/*&section=dname Disallow: /members/index.php? Disallow: /members/profile/ Disallow: /members/search/? Disallow: /*?do=followers Disallow: /*?do=find Disallow: /*?_nodeSelectName Disallow: /*?do=reportComment

Why is this not fixed ?

I think this is a bug which has to be solved. When somebody replies to a status update when you hit the " save " button the page does not refresh even the reply gets posted. Here's a screenshot how it looks like :

I detected the same problem here in my system. Are there any news about this ?

Hi everybody, I have changed prices in my subscriptions on my board. Since I already have quite a lot customers I have decided to leave the one with a running subscription on the old price and new subscribers have to pay the new price. All seemed to work fine so far. But now a problem showed up. A member which had a subscription with the old but which was expired could not sign up for a new subscrition. I was able to solve the problem manualy by removing the expired mark. And since I have like 300 members with an expired subscription I ask myself if the other members with the expired subscriptions have the same problem. And if yes - how can I solve it ? Thanks for your help in forward.

Just go to your client account and download the latest version of the IPB once you got your license and upload it.

That was the point were I stopped the idea because it's confusing i think. That would be a solution. I think such plugin or feature would be useful for all those who want to make downloads available with different conditions for different usergroups.

I see 🙂 but how is the problem solved with the displayed price ? Will it appear for free for those users which have the general permission to download and the other groups would see the price for the one file they want ?

too bad - then I can not proceed with my idea because I don't want to loose my 300 paying subscribers. Exactly that would be the idea. The subscribers get downloads for free and the free members can still download a single file for a fee.

Maybe this helps. Currently the subscribers are in the subscription sector but I saw that in the store it's also possible to create a product which is a subscription. View picture.

Hi everybody, I have the following issue. In my community I have quite a lot subscribers who made a paid subscrition which upgrades them to an other group for a time period. Some of them made automatical renewal on paypal. Is it possible to create a subscription as a product in the commercial app and them merge all accounts to there ? The idea is that I wan't to give subscribers access to all downloads in the download app for free and for non subscribers charge an amount for a simple download. Is that possible ? I don't want to loose all my current subcribers so I can only proceed if that is possible. Thanks for your help in forward. Hanspeter

Ok thanks 🙂 - i'll try to work something out. Maybe it's time to change the system. Thanks for your efforts you did.