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AngelsWin.com

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Posts posted by AngelsWin.com

  1. 1 hour ago, Jim M said:

    Clicking the "Upgrade Now" button in the notification you screenshotted is what leads you to that "No applications to upgrade page"?

    If so, please provide us access to your community by please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

    We look forward to further assisting you. 

     

    Yep, that is correct. I have updated my login credentials in the Review/Update Access Information in Stored Access, @Jim M.

  2. 23 hours ago, Jim M said:

    This is due to you are on the latest release. Is there something which is prompting you to this?

    Yeah, now whenever I sign into the admin portal it gives me two options. Continue with upgrade or go to admin. 

    Once I'm signed in, this is the message I have at the top, prompting me to upgrade to the latest version which when I try it says there are no applications available to upgrade. 

    2056136023_ScreenShot2022-04-14at10_28_38AM.thumb.png.79e7e43b161e2801ae326a7e1fd54966.png

  3. 1 hour ago, Anna Macleod said:

    Here is their response to my ticket

     

    Hello.

    We are in the process of moving some sites to our improved cloud infrastructure, and it will take some time to synch the change. We estimate it should take no more than 20 minutes.

    We'll have the site back online as soon as we are able, and appreciate your patience while this is being handled.

    Regards,

    Mark Higgins
    Invision Power Services, Inc.

    Yep, I got the same response! 

  4. 1 minute ago, Paul E. said:

    Are you on Community in the Cloud? This is the message that happens when the file indicated is not available (or readable) to the web service.

    If you are Cloud customers, you'll want to open a ticket.

    Hi @Paul E. my server is in the Invision Cloud and has been for over a year. 

    I raised a ticket but haven't heard back. Seems like it's happening to other cloud customers as well. 

  5. Hi @Rhett @Matt can you look at this ASAP? My website is down. 

    I know you mentioned my website was next in rotation to be moved to another server so I wonder if that's why? 

    I submitted a support ticket but I haven't heard back so trying here. 

    Just now, Anna Macleod said:

    I am having the same issue have raised a ticket waiting to hear back 

    I wonder if its because our websites are being moved to another server?

  6. Question, but first off I want to say GREAT feature. Thank you for building this. I followed your instructions and they were simple. Turned my homepage into something really special.

    www.AngelsWin.com

    My question is two fold: 

    First on mobile, is there a way to add the red bar blocks that are present for the standard blocks (not super blocks) on the mobile view? They're not there on mobile devices, only shows up on desktop. 

    thumbnail_Screenshot_20191028-124250_Chrome.thumb.jpg.5520f5e71a7c62eaf2d1cc16006f10e5.jpg

    Our Picks is the standard block that shows the red bar across to illustrate the area below.

    thumbnail_Screenshot_20191028-124304_Chrome.thumb.jpg.efcfaeb9fea153f6f97055f0efd983d8.jpg

    Second question is, is there a way to make the default purple color from the Super Blocks into the color of my website's theme, the same color as the standard blocks? 

    77957635_thumbnail_Screenshot_20191028-124250_Chrome(2).jpg.d9d3ffd517f5d700334d4c7b6f5afbbc.jpg

    Thanks so much! 

     

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