.Ian

Sorry that I was the 973,492,834,783,274th person to report it :( ;)

agree - also coming from other software, I find this odd.

Looks like our posts crossed, as my ticket has now been dealt with. Thanks.

However being given the option to hold is preferential than being passed to a third party company still holds.

I was hoping to avoid posting here, as I am not one for saying 'eh answer my problem!', and have kept quiet whilst others have posted.

I am a new client, and whilst I appreciate I have phone support I decided to put a ticket in.

I waited for 2 days, and got no response. I have since updated the ticket, yet still not joy.

I called an hour ago, sadly despite being first in the queue, I was put through to a third party company who told me they are just there to take messages, and to call back in 30 minutes if I did not get an email, as I could not be called back as I am UK based.

I left it an hour and called back. Again I was first in the queue, and again went through to the same company. Who simply apologised saying they have emailed IPS an hour and 9 minuites ago.

Obviously it is not free to call the USA - but I would be grateful if someone could have a look at my ticket. I appreciate I have a coding ticket in and this will take a couple of weeks - but I have an urgent one where no-one can even register.

Please, please could someone help me.....

For feedback, to be honest I would rather hold for more than two minutes instead of just having the option to get an email back. Perhaps this could be an option rather than the default.

I appreciate you are busy with the new version - but at least a quick reply to show that we are not being ignored would help.

MySQL Backup in Unix or Linux

If you're on a Linux/Unix machine, you can use the Command Line tools via SSH to create a database dump (backup of the mysql database) by inserting the command:

mysqldump -uusername -ppassword databasename > databasename.sql

If you wish to compress the above output so that it's easier to transfer around, then you can do:

tar -cvpzf databasename.tgz databasename.sql

If you've compressed the output and would like to decompress it, then you can run:

tar -xzvf databasename.tgz

(the output will extract as databasename/databasename.sql)

And to restore said backup, after you purge data out of the MySQL database:

mysql -h localhost -uusername -ppassword databasename < databasename.sql

At what point do you decide to start a new topic if you have exactly the same quey as someone else.

If you continue an older thread, one of the posters above may well have the answer, still be on email notification and can help. Whereas they will not see a new topic.

I agree posts should not be bumped for the sake of bumping - but if you have a point to make or need help then respond (IMHO)

I am not sure if a mod has come out to add this to 3.x, but joinable groups would be great - it is offered on other forums.

We run forums for clubs, and I know that several of them would like to have their own joinable group. I would not advocate a system whereby anyone could set up a group - but the admin would set them up.

Perhaps anyone who has posted in this thread could offer some feedback if they have got around this.

Thanks.

Probably used to how it works in another forum

Hi,

I realise you have a link in the forum to go to the first unread post in a thread, but if you click on the subject youa re taken to the first post in the thread.

It would be nice if there was a separate link to go to the first unread post in the thread that you are viewing.

Unless it is there, and I can't see it ;)