As anyone with an interest in it will know, search engine optimisation is a difficult and contentious field, not least because of the amount of different opinions and the lack of any definite answers. There are a few things we all know to be good, and a few things that we all know are definitely bad, but the rest is a bit of a gray area. We've done a lot of work to make sure that all of the defini…
In IP.Nexus 1.0, when a user visits the store and tries to make a purchase, they are redirected to the login screen where they can register or log in. Once logged in, they are redirected back to the checkout screen.
While this works well, it can be confusing to some users to be removed from the checkout process. In IP.Nexus 1.1, we've made this process a little smoother.
First of all, if a gu…
Next up in our round-up of changes you can expect to see in our application releases this holiday season: IP.Chat 1.2.0. For IP.Chat 1.2.0 we decided to hold back on some of the larger changes we would like to implement, in order to better evaluate the server requirements on our side and ensure we implement the big features in a resource-friendly manner for all involved.
In the mean time, we ho…
IP.Nexus contains a powerful support desk allowing staff members to provide support to customers. In IP.Nexus 1.1 we are adding an enhancement to this feature called Support Severities.
Severities allows members to mark the importance of their support request. This allows support staff to triage incoming requests and give priority support to particular customers.
You can create multiple severi…
IP.Nexus allows members to earn account credit using referrals and the IP.Downloads integration. Members can then (if you allow) request payouts in their client area.
Until now, these payouts had to be handled manually one by one. PayPal supports a feature called Mass Payments which allows you to make multiple payments at once.
The way Mass Payments works is in your PayPal account you simply up…
I've seen a few topics in our feedback forum asking how media uploads are handled in IP.Gallery 4.
The current version allows you to upload certain video files via a separate upload interface and displays them using basic embed tags which may ask the viewing user to download special plug-ins such as Quicktime to view them.
Video encoding is beyond the scope of IP.Gallery 4.0 as such functional…
As mentioned in my blog entry last week, even though IP.Nexus 1.1 is still very much in development, we're going to be posting periodic blog entries throughout development to keep you up to date with the latest new features.
In IP.Nexus 1.1, we're going to be adding reporting features for a number of different statistics:
The number of items sold (grouped by package).
The amount of income made…
It's been a while since the last video so I wanted to take a moment to run through the interface and explain a little more about the album types we have in IP.Gallery now.
The video below takes you through the major screens and notes some of the important functionality available.
I recommend you watch in HD and at full screen. Feel free to comment below or make a topic in the Gallery feed…
Since the release of IP.Nexus 1.0 we've had a great amount of feedback. Even though the next version of IP.Nexus 1.1 is still a ways off, I'm going to be introducing new features as we go along so that you know what to expect.
One of the most frequent suggestions is some way to have multiple stock and pricing levels for products. IP.Nexus already has custom package fields to allow the user to se…
Since applying IP.Downloads 2.3 to our company forums this month, we've noted a few features that we felt would be really handy to add. Given the fact that all of these features have been requested by customers recently, we took the time to add these features now, for IP.Downloads 2.3.0, in an effort to ensure we release a solid product that has everything you need to manage your file repositorie…
We had previously posted a release schedule for our product line through the end of this year. When we made that schedule we neglected to factor in that our staff in the United States would be off work for the Thanksgiving holiday.
Obviously releasing a new version of a product when two days later a good percentage of our staff will be off would not be good for our customer service. Therefore, w…
Note: Since this entry was published, our Resources area has been updated with the new version. Go there now to see these features live!
One of the main aims for IP.Downloads 2.3 was to overhaul the interface to bring it up to scratch. To that end, we have focused on 3 major areas in this revision, which we'd like to show you now. File Submission
The current submission screen in IP.Downloads…
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