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  1. Today
  2. Please post this in the bug section, and we can get it looked into
  3. As I mentioned above, we would not rush in changes to software within a week. Please bear in mind that .20 may well have already been finalised and tested even before your request, and not all requests will make the final release.
  4. Glad to hear you have everything sorted 🙂
  5. Please also ensure you are reverting both SQL and files back to their original state. Also if you updated PHP or anything like that, make sure those are switched to what was previously working
  6. You'd need to ask them that question
  7. On the same page where you opened the "Get Support" Modal you can edit the Stored Access Information
  8. Great, thanks Gary, that's very good to know!
  9. Thank you for your email. I attempted to follow the instructions provided to submit a support ticket through the client area. However, when I try to create the support ticket, I encounter an issue where it states, "Your current plan does not include email support." Could you please advise on how I can proceed under these circumstances? If there are alternative methods to share the required access information and commerce item details, please let me know. I look forward to your guidance on resolving this matter.
  10. Sounds similar to this: According to the release notes, it was fixed in 4.7.8: Stripe had some changes in later versions after that, so maybe it's a regression. 👀
  11. Bug: This item cannot be moved here. If you select a menu item and try to place it under and item which cannot have a sub-menu, there is a message stating that 'this item cannot be moved here'. If you then drag and drop to place the menu item else where, you get the same message regardless of whether you can place it there or not. Submenu's I don't know if this was done by design or not, but not being able to place submenu(s) under certain items (menus that are applications etc) as is a big annoyance when trying to build your own menu. Can you please allow submenus under any item, up until your sub-menu limit (which looks to be three?), please?
  12. https://ninfoxtechnologies.com/store/product/1-sevensix-license/
  13. I do it doesnt work additionally when I click oublish it will not save the order of the menu even in preview at the bottom
  14. Yesterday
  15. Hi @David N., If you toggle 'Log all edits made to content and what was changed' in the AdminCP -> System -> Settings -> Posting & Editor -> General -> Edit log, you can always prune edit the log to prevent any over usage of resources on your server.
  16. No, when I said Re-add, I meant that in version 5b10, I would delete the prefix word in this case 'PCI' then re-add 'PCI' back into the word list. and it would work correctly. So, as I explained in the first post, I added in this order: PCI PCIe PCI-DSS PCI-X and it showed PCI over-riding each of them, then I deleted PCI and re-added it to the list. Everything worked correctly. So, for another example, I thought I would try to do it this way: TEST-TOPIC TEST-TOPIC-WORD It's the Hyphen, that is what is screwing it up I tested with TEST, TESTS, TESTED, and TESTING and it works as it should, but if there is a hyphen like this... TEST-TOPIC-WORD, should have the title="THIS IS A TEST-TOPIC-WORD TEST" but it has "THIS IS A TEST-TOPIC TEST" (also ignore the data-original-title="", it also has title="", just didn't capture that part of the screen).
  17. @Marc I saw plenty of new stuff in upcoming maintenance update. Find a room for that simple extra field for URL based downloads 😄 PLEASE
  18. You would need to view your front-end community using the 4.2 or 4.4 ACP themes.
  19. Could it be because during the upgrade, the software asked me to manually run the MySQL commands? they already exist because I added them manually.
  20. I have these checked I even toogle between them is this what you mean?
  21. Hey Jim, Thank you for taking the time to respond. We have just went over everything in SendGrid - - Turns out that Link Branding was enabled which is why it was re-writing the links. We disabled that and everything is a go. Thank you for your help!
  22. Likely that is coming from SendGrid. However, if additionally, you have any modified email templates in ACP -> Customization -> Emails. You will want to revert those as well to save yourself any headache.
  23. Will give it a shot. Is there any other way that the link could be altered? Anything in PHP or Email Templates? I am just trying to cover all bases.
  24. I will do more tests. I did not tried any upgrade before because I was getting HTTP 500 error, so I deleted the files and the database and tried again. The MYSQL user has full permissions.
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