Clicking 'Accept Cookies' in the Cookie Bar leads to error page

[James Hargreaves]

Hi,

I've noticed in the last few days (since upgrade to 4.7.20 beta 3 perhaps?) that when clicking Accept Cookies in the cookie bar it is directing to an error page with Error code: 2S119/1

I'm struggling to otherwise troubleshoot - any ideas?

Thanks!

[Marc]

Im not able to replicate this. Please disable any 3rd party items, including theme, then test again. 

[James Hargreaves]

39 minutes ago, Marc said:

Im not able to replicate this. Please disable any 3rd party items, including theme, then test again. 

Thanks Marc,

Typically, it's literally stopped doing it in the last hour or so. 🙄 No changes made! Odd.

 

[Marc]

Glad to hear you fixed it. And by doing nothing at all. Win win 🙂 

[James Hargreaves]

4 hours ago, Marc said:

Glad to hear you fixed it. And by doing nothing at all. Win win 🙂 

Spoke too soon.. it is recurring now:
 

 

[Jim M]

Any different between when it was working and not? Have you tried switching guests to an unmodified theme?

[stu_m]

Just tried it for you as a new visitor to the forum and I get the same issue 

 

Clicking accept again gets rid of the cookie bar

[James Hargreaves]

Thanks

I have changed all a default theme to test and still encountered the issue.

No third party apps installed. 

 

[Jim M]

I would suggest disabling your advertisements as well as these are leading to countless error in the browser console.

[James Hargreaves]

Thanks.

I've set the defalt unmodified theme for all and disabled all ads.

The issues is still reoccurring. 😔

I'm stumped! 😧

 

Vid to show the steps:

 

Edited Tuesday at 09:47 PM by James Hargreaves