Jump to content

Recommended Posts

Posted

I find several errors in the log, all seem to depend on a permissions problem, I put some screenshots, thanks.

image.thumb.png.6e4640cfaa854960213ba148dc971501.png

image.thumb.png.e255592548b2237bbc360db04e30b70b.png

In these errors I see that the URL is missing the "www.":

image.thumb.png.f0c3d101e018bc7d609093b3dbf427c2.pngimage.thumb.png.6cf13286bfcdbae6f78e059fac250976.png

Posted

I also add this that did not allow users to attach files in tickets, I had to disable it to solve the problem.

But this "Cleantalk" application has always worked correctly.

I'm having these errors since I changed servers, I would like to understand what to do otherwise I will have to go back.

Thanks

image.thumb.png.53f24c2c56d1bf104e08c0b3636af080.png

Posted
37 minutes ago, modman said:

I find several errors in the log, all seem to depend on a permissions problem, I put some screenshots, thanks.

image.thumb.png.6e4640cfaa854960213ba148dc971501.png

image.thumb.png.e255592548b2237bbc360db04e30b70b.png

In these errors I see that the URL is missing the "www.":

image.thumb.png.f0c3d101e018bc7d609093b3dbf427c2.pngimage.thumb.png.6cf13286bfcdbae6f78e059fac250976.png

You're having issues writing to your file storage. You will need to check to ensure your permissions are up to date on your file storage, whether that is on your server or something like Amazon S3.

 

35 minutes ago, modman said:

I also add this that did not allow users to attach files in tickets, I had to disable it to solve the problem.

But this "Cleantalk" application has always worked correctly.

I'm having these errors since I changed servers, I would like to understand what to do otherwise I will have to go back.

Thanks

image.thumb.png.53f24c2c56d1bf104e08c0b3636af080.png

You would need to contact CleanTalk for assistance with their application.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...