Adriano Faria Posted December 4 Author Posted December 4 Just now, Esther E. said: URL is fine. Here you go: https://www.sosinvision.com.br/index.php?/category/23-paid-applications/
Management Matt Posted December 4 Management Posted December 4 I see one broken image, is that normal for when this happens? We'll probably need FTP and ACP. Can you update your client area with those details? Thanks.
Adriano Faria Posted December 4 Author Posted December 4 Just now, Matt said: I see one broken image, is that normal for when this happens? That’s the problem. No thumb on category view, downloads index, widgets, etc. The image doesn’t appear on file view carousel too.
Management Matt Posted December 4 Management Posted December 4 Ok, update your license with your FTP and ACP and we'll have to add some debugging and upload a new version and see what is going on.
Adriano Faria Posted December 4 Author Posted December 4 12 minutes ago, Matt said: Ok, update your license with your FTP and ACP and we'll have to add some debugging and upload a new version and see what is going on. I’ll do it later. 👍
Adriano Faria Posted December 4 Author Posted December 4 3 hours ago, Matt said: Ok, update your license with your FTP and ACP and we'll have to add some debugging and upload a new version and see what is going on. Done. @Matt @Esther E.
Management Matt Posted December 5 Management Posted December 5 Fixed in the next beta. Hatsu, SeNioR-, EliasM and 1 other 1 3
EliasM Posted December 5 Posted December 5 6 minutes ago, Matt said: Fixed in the next beta. Finally😍, I hope it works without a problem
Hatsu Posted December 5 Posted December 5 On 12/4/2024 at 3:28 AM, Esther E. said: This is going to end up being one of those issues that takes days to find and seconds to fix. @Matt And? 🙂 teraßyte 1
Management Matt Posted December 5 Management Posted December 5 It took a while to figure out, and yeah it was just a few lines of code in the end. Steph40, Hatsu and EliasM 2 1
EliasM Posted December 6 Posted December 6 Unfortunately the problem still exists When you edit the file, the screenshots are deleted
Management Matt Posted December 6 Management Posted December 6 Do you see broken images in widgets? If so.. yeah, the widgets are cached. I'll have to invalidate those caches when a file is edited. The old thumbnails are removed, so that's the issue there.
EliasM Posted December 6 Posted December 6 (edited) It is not limited to widgets, Currently the screenshots no longer appear when browsing the file, If there is a way to fix the problem without waiting for the next update it would be better 13 minutes ago, Matt said: The old thumbnails are removed, so that's the issue there. I think that's the problem actually. Edited December 6 by EliasM
Adriano Faria Posted December 7 Author Posted December 7 I’m still on Beta 6 and will remain, it seems… but I can confirm the issue after editing the file.
EliasM Posted December 7 Posted December 7 I advise you to upgrade, as the speed of the site has increased a lot, The only thing that will bother you is that the files appear like this😅
Adriano Faria Posted December 7 Author Posted December 7 11 minutes ago, EliasM said: I advise you to upgrade, as the speed of the site has increased a lot, I'll skip this one... the site is running 100%, with no issues. I'll wait for Beta 8 to see if this is fixed. SeNioR- 1
Adriano Faria Posted December 12 Author Posted December 12 @EliasM have you upgraded to Beta 8 and tested it?
EliasM Posted December 12 Posted December 12 Unfortunately, the thumbnail screenshots still crash after edit the file
Adriano Faria Posted December 12 Author Posted December 12 Ok, I’m stuck on Beta 6, by my own will. Thanks.
Management Matt Posted December 12 Management Posted December 12 37 minutes ago, EliasM said: Unfortunately, the thumbnail screenshots still crash after edit the file Still with beta 8? I've tested this a lot locally.
EliasM Posted December 12 Posted December 12 20 minutes ago, Matt said: Still with beta 8? I've tested this a lot locally. Yes, unfortunately there is no change, after modifying the file due to caching the thumbnail is not deleted, but after minutes it is deleted, if you open the site through the hidden browser immediately after modification you will find that it has been deleted I can't understand how hard it can be🤦.
Management Matt Posted December 12 Management Posted December 12 2 minutes ago, EliasM said: Yes, unfortunately there is no change, after modifying the file due to caching the thumbnail is not deleted, but after minutes it is deleted, if you open the site through the hidden browser immediately after modification you will find that it has been deleted I can't understand how hard it can be🤦. Can you update your v5 site ACP/FTP in your client area and let me know when you have? I'd like to take a look at this.
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