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Cant access ACP after renewing license


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Until we can get in, I cant say what's actually causing that. I cant get into the ACP as its just refreshing the page at this point. I also seem unable to get onto your sftp that is provided. Please check those details

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It's so weird you can't get into ACP. I just logged in again. I'm using a Chrome browser. IT does take a 40 secs to log in, I thought that was due to the 1800 license messages that are in the ACP

I updated the password for SFTP for below address too

***removed***

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I have removed those details. Never post details on the public forum for your own security

I am getting this

Status:    Authenticating with public key "imported-openssh-key" 
Status:    Server refused public-key signature despite accepting key! 
Status:    Access denied 
 

Please have your hosting company check this

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Thanks @Marc Stridgen I dropped them a line and they said: for the error above ensure that the public key you are using is correct and matches the corresponding private key on the server. here https://my.wpengine.com/profile/ssh_keys on your User Portal, Click <Your name> at the top right, Select SSH Keys and Click New SSH Key we've got a documentation here with more details about it https://wpengine.com/support/ssh-gateway/

Ive asked why I need to create a SSH key when I haven't in the past and its been working for the last 4 years

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