DMGAMING Posted September 24, 2023 Share Posted September 24, 2023 (edited) I’m not sure what’s going on. It won’t let me put any information or any words in the description on my form or in my fourm description. Edited September 25, 2023 by brandon forquer Link to comment Share on other sites More sharing options...
DMGAMING Posted September 25, 2023 Author Share Posted September 25, 2023 Only allow me to upload photos and stuff wth Link to comment Share on other sites More sharing options...
teraßyte Posted September 25, 2023 Share Posted September 25, 2023 Try clearing your site's cache in the Support page in ACP. Guide link: https://invisioncommunity.com/4guides/client-services/getting-support-r292/#marcssupporttool Link to comment Share on other sites More sharing options...
DMGAMING Posted September 25, 2023 Author Share Posted September 25, 2023 That has done nothing. Link to comment Share on other sites More sharing options...
DMGAMING Posted September 25, 2023 Author Share Posted September 25, 2023 So I cleared my catch and reinstall forums and still this..problem Link to comment Share on other sites More sharing options...
teraßyte Posted September 25, 2023 Share Posted September 25, 2023 Ok. If clearing the cache changes nothing, check your browser's console. There should be some kind of Javascript error that is preventing CKEditor from loading, it should give more info on what's going on. EDIT Taking another look at your first screenshot, I see your site is not using HTTPS and that's probably the problem: Switch your site to use HTTPS, clear again the cache, and try again. If HTTPS doesn't work, checking your browser console as I mentioned above. Link to comment Share on other sites More sharing options...
DMGAMING Posted September 25, 2023 Author Share Posted September 25, 2023 It was working before. I took my old site down and uploaded a new one to start fresh. Something weird is going on Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 25, 2023 Share Posted September 25, 2023 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. DMGAMING 1 Link to comment Share on other sites More sharing options...
Solution Adriano Faria Posted September 25, 2023 Solution Share Posted September 25, 2023 This post was recognized by Marc Stridgen! Adriano Faria was awarded the badge 'Helpful' and 5 points. If other JS are working and only the Editor isn’t, check the content of the following folder: / applications / core / interface / ckeditor. Somehow I got mine emptied a while ago. Editor worked after re uploading this folder. DMGAMING 1 Link to comment Share on other sites More sharing options...
My Sharona Posted September 25, 2023 Share Posted September 25, 2023 8 hours ago, DMGAMING said: It was working before. I took my old site down and uploaded a new one to start fresh. Something weird is going on Have you tried using the IPS default theme? Link to comment Share on other sites More sharing options...
DMGAMING Posted September 28, 2023 Author Share Posted September 28, 2023 On 9/25/2023 at 6:40 AM, Marc Stridgen said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. There was there was a file missing I got it corrected. Thank you. Marc Stridgen 1 Link to comment Share on other sites More sharing options...
DMGAMING Posted September 28, 2023 Author Share Posted September 28, 2023 On 9/25/2023 at 6:45 AM, Adriano Faria said: If other JS are working and only the Editor isn’t, check the content of the following folder: / applications / core / interface / ckeditor. Somehow I got mine emptied a while ago. Editor worked after re uploading this folder. Thank you man you are always giving me the right answers Adriano Faria 1 Link to comment Share on other sites More sharing options...
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